Senior Product Manager

Thames Water; England; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

A leading water utilities company in the UK is seeking a Senior Product Manager to oversee key digital products that support its operational business. This role involves leading a team of Product professionals, defining product vision and strategy, and ensuring alignment between business needs and technical delivery. Ideal candidates will have experience in Energy or Utilities, robust leadership skills, and a strong grasp of agile practices. Competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Annual Leave – 26 days holiday

Car Allowance

Performance-related pay

Generous Pension Scheme

Private Medical Health Care

Health benefits and wellbeing support

Qualifications

• Significant experience in Energy or Utilities, preferably in water management.
• Ability to guide cross-functional teams and align senior stakeholders.
• Strong understanding of agile and lean practices.
• Proven strategic thinking under pressure.

Responsibilities

• Lead a team of Product Professionals and manage product roadmaps.
• Define product vision and goals with business sponsors.
• Ensure deliverables link to benefit cases and manage expectations.
• Champion agile practices within the team.

Skills

Experience in Energy or Utilities

Demonstrable leadership

Understanding of agile and lean practices

Strategic thinking and decision-making

Job description

We’re looking for a Senior Product Manager to oversee key digital products that support Thames Water’s operational water business.

This role is central to shaping product strategy, setting priorities, and ensuring delivery of outcomes that make a measurable impact.

As Senior Product Manager, you’ll lead a team of Product professionals, manage product roadmaps, and act as the link between business needs and technical delivery. You’ll be responsible for aligning stakeholders, managing risks and dependencies, and making informed trade‑off decisions.

You’ll also play a senior leadership role, steering a key component of our water strategy, and contributing to the business’s wider transformation programmes.

What you will be doing as a Senior Product Manager

• Lead and support a team of Product Professionals, setting achievable tasks and nurturing their growth in line with company policies and values.
• Define and own product vision and strategy – working closely with business sponsors to set clear product goals and ensure roadmaps reflect both immediate needs and long‑term priorities.
• Ensure business drivers are translated into outcomes, supporting the team to create well‑defined requirements, assessing impact against product vision, and ensuring deliverables link to benefit cases.
• Lead alignment between stakeholders and delivery teams, ensuring that expectations and outcomes are fully understood.
• Take accountability for delivery, managing risks, dependencies, and trade‑offs across time, cost, and quality, and making transparent prioritisation decisions.
• Champion agile practices, supporting activities such as daily stand‑ups, user stories, backlog management, and promoting a culture of continuous improvement.
• Hybrid role with base location of Clearwater Court, Reading, RG1 8DB.
• Working hours are Monday to Friday, 36 hours a week.

What you should bring to the role

• Significant experience in Energy or Utilities is required, preferably in water and leakage management.
• Demonstrable leadership in complex programmes, guiding cross‑functional teams and aligning senior stakeholders with differing views.
• Strong understanding of agile and lean practices, with experience of continuous delivery across multi‑department or supplier‑led programmes.
• Strategic thinking and decision‑making under pressure, with the ability to manage risks, costs, and impacts effectively.

Additional skills and experiences it would be great for you to have

• Comprehensive understanding of the water operational business.
• Knowledge of water system operations such as service reservoirs, distribution networks, repair and maintenance techniques and methods, customer side leakage, hydraulics, leakage demand and management, and how these interact with each other and linked digital solutions.

What’s in it for you

• Competitive salary between £75,000 & £95,000 per annum
• Annual Leave – 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Car Allowance
• Performance‑related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks.

Who are we

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water – a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.