Senior Product Associate - Digital Enablement

J.P. Morgan; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company in Greater London is seeking a detail-oriented Senior Product Associate. You will support product portfolio management and optimization while collaborating with cross-functional teams. The ideal candidate has 2+ years of experience in product management and strong analytical skills. This role offers a dynamic environment at the intersection of finance and technology, where innovation and operational excellence are valued.

Qualifications

• 2+ years of experience in product management, operations, or project management.
• Proven ability to implement operational effectiveness initiatives.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in tracking and reporting on product performance.
• Support portfolio planning and prioritization processes.
• Collaborate to deliver platform communications strategy.

Skills

Operational effectiveness

Collaboration and teamwork

Analytical problem solving

Strong communication

Data analysis

Tools

Microsoft Excel

Microsoft PowerPoint

Atlassian tools (Jira, Confluence)

Data visualization tools (Tableau)

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Product Portfolio Operations you will support the management, optimization, and visibility of our product portfolio. You will collaborate with cross-functional teams to ensure products are represented effectively to our senior stakeholders, define and meet meaningful business objectives, and align with strategic priorities. This role is ideal for someone who is detail-oriented, analytical, and passionate about driving operational excellence in a fast-paced environment.

The Digital Enablement Team is responsible for assessing emerging trends, technologies, platforms, potential partnerships, and building digital products that could transform the way we, and our clients, do business. Our team consists of project managers, product managers, designers, developers and business representatives. The team is thoughtful in balancing due diligence with speed to market and creativity with discipline in order to produce best-in-class, efficient, thoughtful solutions for our users.

This is a fascinating time in our industry. Complacency is not an option - our team embraces technology and innovation, knowing this is how we’re going to thrive in the years to come. We are committed are looking for others with a similar mindset to join our journey.

You will:

• Work on some of the most interesting problems imaginable at the intersection of two dynamic industries: Finance and Technology.
• Interact with large and complex data sets.
• Promote products that can change the way our clients operate, and how banking is done today.
• Collaborate with other high-profile teams within JP Morgan Chase to champion celebration and transparency.

Job responsibilities

• Assist in tracking and reporting on product portfolio performance, including key metrics and milestones.
• Support portfolio planning, prioritization, and resource allocation processes.
• Coordinate with product managers, technology, and business teams to ensure timely delivery of initiatives.
• Help maintain and update portfolio management tools and documentation.
• Identify process improvement opportunities and support implementation of best practices.
• Prepare presentations, reports, and dashboards for leadership and stakeholders.
• Contribute to risk management and issue resolution across the product portfolio.
• Collaborate to deliver the platform’s communications strategy.
• Support ad hoc projects and operational tasks as needed.

Required qualifications, capabilities, and skills

• 2+ years of experience in product management, operations, project management, or a related area.
• Proven ability to implement operational effectiveness initiatives. Proficiency in Microsoft Excel, PowerPoint, and portfolio/project management tools.
• Ability to work collaboratively in a team environment, and comfortable operating independently.
• Proven ability to operate within matrixed, cross-functional teams, through collaboration, influence, and conflict resolution skills to achieve desired results.
• Strong communication, presentation, and interpersonal communications skills with ability to develop and maintain relationships.
• Prior working exposure to analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions.
• Demonstrated flexibility to effectively shift between strategic and detailed tactical management.

Preferred qualifications, capabilities, and skills

• Experience in financial services, technology, or a similar industry.
• Familiarity with Atlassian tools eg Jira, Confluence.
• Experience with data visualisation tools eg Tableau.
• Internal communications and stakeholder management.