Senior Planner

Daniel Owen Ltd; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

Daniel Owen Ltd is seeking an experienced Senior Planner for our West London property services team. You will plan and schedule repairs and maintenance works for operatives and subcontractors, ensuring workloads are balanced and targets are met.

This temp-to-perm role requires strong knowledge of repairs planning, excellent organisation, and the ability to prioritise urgent works while liaising with residents, subcontractors and internal teams.

Qualifications

• Planner roles in property services, housing or maintenance.
• Repairs and maintenance processes knowledge.
• Experience scheduling operatives and managing a busy workload.
• Excellent organisational and time-management skills.
• Ability to prioritise urgent and high-priority works.
• Confident communicating with operatives, residents and internal stakeholders.

Responsibilities

• Plan and schedule repairs and maintenance works for operatives and subcontractors.
• Allocate jobs efficiently based on priority, location, skills and availability.
• Monitor outstanding and completed works to ensure targets and deadlines are met.
• Liaise with operatives, residents, tenants, subcontractors and internal teams.
• Manage urgent and priority repairs, ensuring they are dealt with appropriately.
• Monitor operative workloads and make adjustments where required.
• Identify and resolve scheduling issues and delays.
• Ensure appointments are booked and maintained within agreed timescales.
• Keep systems and records up to date with accurate job and appointment information.
• Monitor KPIs and performance against agreed service levels.
• Support the wider planning team and assist with more complex scheduling requirements.
• Provide guidance and support to other Planners where required.

Skills

Planner experience

Repairs planning

Organisational skills

Time management

Prioritisation

Communication

IT skills

Job description

Senior Planner

Location: West London

Job Type: Temp to Perm

Rate: £21.20 per hour Umbrella

About the Role

We are currently recruiting for an experienced Senior Planner to join a busy Property Services team based in West London. This is a fantastic opportunity for someone with strong repairs and maintenance planning experience who is looking for a long-term position with the opportunity to move into a permanent role.

Key Responsibilities

• Plan and schedule repairs and maintenance works for operatives and subcontractors.
• Allocate jobs efficiently based on priority, location, skills and availability.
• Monitor outstanding and completed works to ensure targets and deadlines are met.
• Liaise with operatives, residents, tenants, subcontractors and internal teams.
• Manage urgent and priority repairs, ensuring they are dealt with appropriately.
• Monitor operative workloads and make adjustments where required.
• Identify and resolve scheduling issues and delays.
• Ensure appointments are booked and maintained within agreed timescales.
• Keep systems and records up to date with accurate job and appointment information.
• Monitor KPIs and performance against agreed service levels.
• Support the wider planning team and assist with more complex scheduling requirements.
• Provide guidance and support to other Planners where required.

About You

• Previous experience working as a Planner, Senior Planner or Repairs Planner within property services, housing or maintenance.
• Strong knowledge of repairs and maintenance processes.
• Experience scheduling operatives and managing a busy workload.
• Excellent organisational and time-management skills.
• Ability to prioritise urgent and high-priority works.
• Confident communicating with operatives, residents and internal stakeholders.
• Strong attention to detail and IT skills.
• Ability to work under pressure in a fast-paced environment.
• A proactive approach with the ability to work independently and as part of a team