Planner - Social Housing

Confidential; Brentford; On-site; GBP 33,000 - 36,000; Full time

Job summary

Confidential is seeking a Planner to join its West London team. This role involves coordinating and scheduling repairs and maintenance works, allocating jobs to operatives, and keeping customers and operatives updated throughout the process.

The position is fully office-based with PAYE salary and a temp-to-perm path. The ideal candidate will have experience in repairs administration, strong planning/coordination skills, and the ability to manage a busy workload while meeting deadlines.

Qualifications

• Experience in planning, scheduling or coordination within repairs/maintenance.
• Strong organizational and communication skills.
• Comfortable working with computer systems and databases.

Responsibilities

• Plan and schedule repairs and maintenance works.
• Allocate jobs to operatives and manage diaries.
• Liaise with operatives, tenants, contractors and internal teams.

Skills

Planning

Scheduling

Repairs admin

Job description

Planner - Social Housing

Location: West London
Salary: 15.48 per hour PAYE
Hours: 42.5 hours per week
Contract: Temp to Perm
Working Pattern: Fully Office Based

We are currently recruiting for an experienced Planner to join a busy property services team based in West London. This is a fantastic opportunity for someone with strong planning, scheduling or repairs administration experience who is looking for a long-term opportunity with the potential to become permanent.

The Role

As a Planner, you will be responsible for coordinating and scheduling works, ensuring jobs are allocated efficiently and customers and operatives are kept updated throughout the process.

Your day-to-day responsibilities will include:

• Planning and scheduling repairs and maintenance works
• Allocating jobs to operatives and managing diaries
• Liaising with operatives, tenants, contractors and internal teams
• Managing workloads and prioritising urgent repairs
• Monitoring outstanding jobs and ensuring works are completed within agreed timescales
Updating internal systems with accurate job and appointment information
• Dealing with queries from customers and operatives
Ensuring appointments are booked efficiently and communicated clearly
• Providing general administrative support to the repairs and maintenance team

About You

We are looking for someone who:

• Has previous experience within repairs, maintenance, housing or property services
• Has experience in a planning, scheduling or coordination role
• Is confident dealing with a busy workload and changing priorities
• Has excellent communication and organisational skills
• Is comfortable working with computer systems and databases
• Can work well under pressure and meet deadlines
• Has a strong customer-focused approach
• Is reliable, proactive and works well as part of a team