Repair Planner

RG Setsquare; Wembley; On-site; GBP 21,000 - 30,000; Full time

Job summary

RG Setsquare is seeking a Repair Planner in Wembley to coordinate operatives and manage repairs efficiently. The role requires experience in social housing environments and strong scheduling skills. You will monitor daily progress, coordinate with residents, operatives, and supervisors, and ensure adherence to safety policies.

The position offers 42.5 hours per week, with a 6-month temp-to-perm pathway. Excellent communication and IT proficiency are essential to keep schedules accurate and

Qualifications

• Experience scheduling operatives in field repairs or housing maintenance.
• Ability to communicate clearly with residents and stakeholders.
• Proficiency with IT systems and updating job statuses.

Responsibilities

• Schedule operatives to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.

Skills

Scheduling

Stakeholder comms

IT systems

Tools

PDA usage

Job description

Position: Repair Planner

Hours: 42.5 hours per week (Monday - Friday, 8:00 am - 5:00 pm)

Location: Wembley HA9, Brent London

Start Date: ASAP

Rate:£17.98/hour on UMB (6 month Temp to perm)

Duties

• Schedule operatives to ensure resources are used effectively and repairs are delivered on time.
• Need social housing experience.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Cover for other planners when needed and attend meetings or training sessions as required.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.
• Provide general administrative support to the repairs team when required