Planner - Social Housing

Daniel Owen Ltd; Greater London; On-site; GBP 18,000 - 25,000; Full time

Job summary

Daniel Owen Ltd is recruiting a Planner in West London to coordinate and schedule repairs and maintenance works. The role involves allocating jobs, managing diaries, liaising with tenants and contractors, and ensuring timely completion of works in a busy property services team.

The ideal candidate will have experience in repairs, maintenance, housing or property services, strong planning and coordination skills, and a proactive, customer-focused approach.

Qualifications

• Experience within repairs, maintenance, housing or property services
• Experience in planning, scheduling or coordination
• Strong communication and organisational skills
• Able to work under pressure and meet deadlines

Responsibilities

• Plan and schedule repairs and maintenance works
• Allocate jobs to operatives and manage diaries
• Liaise with operatives, tenants, contractors and internal teams
• Manage workloads and prioritise urgent repairs
• Monitor outstanding jobs and ensure works are completed within timescales
• Update internal systems with accurate job and appointment information
• Deal with queries from customers and operatives
• Ensure appointments are booked efficiently and communicated clearly
• Provide general administrative support to repairs and maintenance team

Skills

Planning

Scheduling

Coordination

Communication

Tools

Databases

Job description

Planner - Social Housing

Location: West London
Salary: 15.48 per hour PAYE
Hours: 42.5 hours per week
Contract: Temp to Perm
Working Pattern: Fully Office Based

We are currently recruiting for an experienced Planner to join a busy property services team based in West London. This is a fantastic opportunity for someone with strong planning, scheduling or repairs administration experience who is looking for a long-term opportunity with the potential to become permanent.

The Role

As a Planner, you will be responsible for coordinating and scheduling works, ensuring jobs are allocated efficiently and customers and operatives are kept updated throughout the process.

Your day-to-day responsibilities will include:

• Planning and scheduling repairs and maintenance works
• Allocating jobs to operatives and managing diaries
• Liaising with operatives, tenants, contractors and internal teams
• Managing workloads and prioritising urgent repairs
• Monitoring outstanding jobs and ensuring works are completed within agreed timescales
• Updating internal systems with accurate job and appointment information
• Dealing with queries from customers and operatives
• Ensuring appointments are booked efficiently and communicated clearly
• Providing general administrative support to the repairs and maintenance team

About You

We are looking for someone who:

• Has previous experience within repairs, maintenance, housing or property services
• Has experience in a planning, scheduling or coordination role
• Is confident dealing with a busy workload and changing priorities
• Has excellent communication and organisational skills
• Is comfortable working with computer systems and databases
• Can work well under pressure and meet deadlines
• Has a strong customer-focused approach
• Is reliable, proactive and works well as part of a team