Senior Personal Banker: Hybrid Banking & Growth Path

NatWest Group; St Ippolyts; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution in St Ippolyts is looking for a Senior Personal Banker. In this dynamic role, you will proactively assist customers with their banking needs through various channels, including video banking and in-branch support. You'll conduct Financial Health checks, provide tailored financial advice, and nurture customer relationships. The ideal candidate will have excellent customer service skills, effective communication abilities, and a passion for helping others. Competitive salary starting at £26,350, along with flexible working and comprehensive training opportunities provided.

Benefits

Flexible reward programme

Generous holiday entitlement of 36 days

Monthly retirement fund contribution

Qualifications

• Experience of working in a customer service environment.
• Ability to build rapport and trust with customers.
• Skilled in planning and organising your daily tasks.

Responsibilities

• Support customers via video banking or face-to-face.
• Conduct Financial Health checks and review accounts.
• Identify products and services suitable for customers.
• Make outbound care calls to customers.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Interpersonal skills

Organisational skills

Job description

A leading banking institution in St Ippolyts is looking for a Senior Personal Banker. In this dynamic role, you will proactively assist customers with their banking needs through various channels, including video banking and in-branch support. You'll conduct Financial Health checks, provide tailored financial advice, and nurture customer relationships. The ideal candidate will have excellent customer service skills, effective communication abilities, and a passion for helping others. Competitive salary starting at £26,350, along with flexible working and comprehensive training opportunities provided.