Senior Personal Banker — Hybrid Banking & Financial Health

NatWest Group; Ilford; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A prominent banking institution in Ilford seeks a Senior Personal Banker to support customers with their financial needs. Responsibilities include conducting Financial Health checks and building customer relationships through various channels. Candidates should possess customer service experience and excellent communication skills. A competitive salary starting at £28,050 pro rata includes benefits like healthcare, a generous holiday entitlement, and a retirement fund contribution.

Benefits

Flexible reward programme

36 days holiday

Retirement fund contribution

Qualifications

• Experience in a customer service environment.
• Ability to coach and retain customer relationships.
• Skills in building rapport with customers.

Responsibilities

• Support customers via video banking and in-branch interactions.
• Conduct Financial Health checks for customers.
• Identify suitable products and services for customers.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Organisational skills

Relationship building

Job description

A prominent banking institution in Ilford seeks a Senior Personal Banker to support customers with their financial needs. Responsibilities include conducting Financial Health checks and building customer relationships through various channels. Candidates should possess customer service experience and excellent communication skills. A competitive salary starting at £28,050 pro rata includes benefits like healthcare, a generous holiday entitlement, and a retirement fund contribution.