Senior Operations Manager — Luxury Hotels

Harbour Hotels Group; England; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Career progression

F&B discounts

Meals on duty

Employee assistance

Job summary

Harbour Hotels Group is seeking an experienced Operations Manager to act as the strategic business leader across our luxury properties in the South of England. You will drive guest satisfaction, optimize operational performance and coach teams to deliver exceptional service in a demanding 5-star environment.

Reporting to the General Manager, you will deputise in their absence and shape the hotel’s short- and long-term strategies while upholding Harbour Hotels’ standards, culture and commitment

Responsibilities

• Act as strategic business leader to deliver hotel-wide strategies and drive guest satisfaction.
• Deputise for the General Manager in their absence and ensure smooth daily operations.

Job description

Harbour Hotels Group is seeking an experienced Operations Manager to act as the strategic business leader across our luxury properties in the South of England. You will drive guest satisfaction, optimize operational performance and coach teams to deliver exceptional service in a demanding 5-star environment.

Reporting to the General Manager, you will deputise in their absence and shape the hotel’s short- and long-term strategies while upholding Harbour Hotels’ standards, culture and commitment