Senior NOC Leader — Hybrid, Growth & Impact

Placements24; Southampton; Sur place; GBP 41 000 - 59 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund

Annual performance bonuses

Résumé du poste

Placements24 in Randburg, Gauteng seeks a Network Operations Manager to lead the NOC, ensuring high availability and secure network infrastructure. You will drive incident response, plan maintenance, and collaborate across departments to deliver reliable services.

The role requires senior leadership, deep networking knowledge, and experience with ITIL processes; telecoms experience is highly desirable. Hybrid working from offices in Randburg and remote options may be available.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 6 years in network operations or engineering with at least 3 years in a leadership role.
• Proven NOC management experience and strong network infrastructure knowledge.
• Experience with ITIL or service management frameworks is a plus.
• Telecoms industry knowledge is highly desirable.

Responsabilités

• Lead the NOC team, including scheduling, performance management, and training.
• Oversee day-to-day network operations to ensure high availability and performance.
• Develop and implement policies, procedures, and best practices.
• Monitor network performance and proactively address issues.
• Manage incident response and minimize downtime.
• Plan maintenance and upgrades; ensure network security.
• Collaborate with Engineering and Customer Support for service delivery.
• Manage vendor relationships for monitoring tools; report KPIs.

Connaissances

Leadership

NOC management

Network operations

ITIL

Security principles

Monitoring tools

Ticketing systems

Communication skills

Formation

Bachelor's degree in Computer Science or Information Technology

Outils

IT monitoring tools

Description du poste

Placements24 in Randburg, Gauteng seeks a Network Operations Manager to lead the NOC, ensuring high availability and secure network infrastructure. You will drive incident response, plan maintenance, and collaborate across departments to deliver reliable services.

The role requires senior leadership, deep networking knowledge, and experience with ITIL processes; telecoms experience is highly desirable. Hybrid working from offices in Randburg and remote options may be available.