Senior Night-Shift Travel Consultant — Remote (Galileo Expert)

Perk; Coventry; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading travel management platform is seeking a dedicated Senior Night Shift Business Travel Consultant. You will provide exceptional service to business travelers, manage bookings independently, and utilize your expertise in the Galileo GDS system. The ideal candidate has strong communication skills and a passion for customer satisfaction. This role is fully remote with some required visits to the Birmingham Hub for training.

Benefits

Competitive compensation

Generous vacation days

Health perks

Flexibility to increase pension plan

TravelPerk events

Mental health support tool

Exponential growth opportunities

16 paid volunteer hours per year

Qualifications

• Expert knowledge of the Galileo GDS system.
• Previous experience as a Business Travel Consultant.
• Proficient in air fares and ticketing.

Responsibilities

• Provide high-quality service to business travelers.
• Manage travel bookings, amendments, and cancellations.
• Communicate with clients via live chat, telephone, and email.

Skills

Galileo GDS expertise

Communication skills

Problem-solving

Organizational skills

Fluency in English

Job description

A leading travel management platform is seeking a dedicated Senior Night Shift Business Travel Consultant. You will provide exceptional service to business travelers, manage bookings independently, and utilize your expertise in the Galileo GDS system. The ideal candidate has strong communication skills and a passion for customer satisfaction. This role is fully remote with some required visits to the Birmingham Hub for training.