Senior NHS Administrative Coordinator | Flexible Working

Cornwall Partnership; Launceston; On-site; GBP 26,000 - 27,000; Full time

Job summary

Cornwall Partnership NHS Foundation Trust in Launceston is seeking a Senior Administrator to join the CAMHS East ICA Team. The role focuses on delivering high-quality administrative support to children, families and clinical staff, ensuring efficient day-to-day operations and a positive service experience.

You will coordinate tasks, support colleagues, and maintain professional standards while handling confidential information in a busy NHS environment.

Qualifications

• GCSEs including Maths and English
• CLAIT/ECDL/NVQ 2 or equivalent
• NVQ 3 in business admin or equivalent qualification or experience
• Administrative Experience of working in a complex and busy office environment
• OCR Level 3 Text Processing or equivalent
• OCR Level 3 Audio Typing or equivalent
• Record Keeping
• Data – Protection / Information Governance

Responsibilities

• Provide comprehensive administrative support across the service
• Deliver reception duties, including welcoming families and answering telephone calls
• Process new referrals and manage multiple email inboxes
• Prepare correspondence, including referrals, reports, and discharges etc
• Maintain and manage diaries
• Scan and accurately record confidential information on computer systems
• Liaise with professionals to gather information for the clinical team
• Update and maintain Rio essential demographic information
• Take minutes at various meetings

Skills

Reception duties

Diary management

RiO software

Education

GCSEs including Maths & English

CLAIT/ECDL/NVQ2

NVQ3 in business admin

OCR Level 3 Text Processing

OCR Level 3 Audio Typing

Record Keeping

Data Protection / Information Governance

Tools

RiO software

Job description

Cornwall Partnership NHS Foundation Trust in Launceston is seeking a Senior Administrator to join the CAMHS East ICA Team. The role focuses on delivering high-quality administrative support to children, families and clinical staff, ensuring efficient day-to-day operations and a positive service experience.

You will coordinate tasks, support colleagues, and maintain professional standards while handling confidential information in a busy NHS environment.