Senior National Account Manager

Lime Talent Ltd; Greater London; On-site; GBP 72,000 - 88,000; Full time

Job summary

Lime Talent Ltd in London is seeking an experienced Senior National Account Manager to lead a core grocery portfolio for a major UK retailer, owning a significant P&L and delivering growth through strong customer partnerships and flawless execution.

You will work in the UKI commercial team, collaborate with cross-functional stakeholders, and report to a senior customer lead within Retail Sales, contributing to strategy, plans and performance.

Qualifications

• Experience in account management roles within UK&I retail.
• Experience coaching others or evidence of leadership capability.
• Strong sales and negotiation skills with impact on value-based outcomes.
• Excellent interpersonal skills to build relationships across customers and internal teams.
• Customer-centric mindset with ability to translate opportunities into executable plans.

Responsibilities

• Full P&L ownership for a key category within a major grocer, delivering top-line sales, share and profit growth.
• Create and execute customer plans, leading joint business planning and translating strategy into priorities, actions and milestones.
• Build long-term partnerships with external and internal stakeholders, influencing cross-functional teams to unlock growth.
• Lead sales pitches and negotiations across new products, concepts and commercial propositions.
• Drive in-store and online execution (range, availability, distribution, display, activation) with cross-functional teams.
• Improve forecasting efficiency and manage risks/opportunities using sales data and market insight.
• Coach and develop one direct report, supporting performance and development.

Skills

Account Management

Leadership

Sales Negotiation

Interpersonal Skills

Strategic Planning

Education

Bachelor’s degree

Job description

Title: Senior National Account Manager, Grocery

Location: London (3 days in the office)

Salary: Up to £80,000 + Bonus

About the Company

A leading food company, this organisation is home to a portfolio of iconic household brands. With a strong heritage and a modern, performance-driven culture, it operates at scale across international markets and partners with major retailers to deliver sustainable category growth. The business is known for combining commercial ambition with consumer insight, investing in innovation, brand building and operational excellence to drive long-term success.

About The Role

We have an excellent opportunity for an experienced Senior National Account Manager to join this leading FMCG business. This role sits within the UKI commercial team and reports into a senior customer lead as part of the Retail Sales function.

You will be responsible for managing and growing a core grocery portfolio with a major UK retailer, owning a significant P&L and delivering sales, profit and share through strong customer partnerships and excellent execution. You will work within a high-performing team, collaborating closely with cross-functional stakeholders and gaining exposure to senior leaders across the business.

Key Responsibilities

• Full P&L ownership for a key category within a major grocer, delivering top-line sales, share and profit growth.


• Create and execute customer plans, leading joint business planning and translating strategy into clear priorities, actions and milestones.


• Build long-term partnerships with external and internal stakeholders, influencing cross-functional teams to unlock business growth.


• Lead sales pitches and negotiations across new products, concepts and commercial propositions.


• Drive strong execution in-store and online (range, availability, distribution, secondary display and activation), working closely with supply, category, finance and field teams.


• Improve forecasting efficiency and manage risks/opportunities, using sales data and market insight to provide accurate visibility and decisive actions.


• Coach and develop one direct report, supporting their performance and development.

Key Experience

• Experience in account management roles within UK&I retail, with a proven track record of delivering strong commercial results.


• Experience managing and coaching others, or strong evidence of leadership capability.


• Strong sales and negotiation skills, with experience influencing value-based outcomes.


• Excellent interpersonal skills and credibility to build relationships across external customers and internal functions, aligning requirements and resolving issues.


• A customer-centric mindset with the ability to identify opportunities and translate them into executable plans.


• Bachelor’s degree (or equivalent).