Senior MSP Automation & Service Lead (Hybrid)

Hunter Selection; Birmingham; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

31 days holiday including bank holiday

Private Medical Insurance

Life Insurance

Employee Assistance Programme

Cycle to Work

Discounts

Job summary

Ruth Wagstaff Recruitment Ltd is seeking a Managed Services Engineer in Birmingham. The role focuses on automation, security, monitoring, patch management, and endpoint management across a diverse customer base.

You will work within a growing MSP team to improve service delivery and build scalable solutions. The ideal candidate has senior engineering experience in MSPs, strong PowerShell and automation skills, and a track record of driving operational improvements across multiple customer

Qualifications

• Significant experience in a managed services environment.
• Strong knowledge of MSP tooling and service delivery processes.
• Experience implementing automation and monitoring improvements.

Responsibilities

• Lead the development and improvement of managed service standards and tooling.
• Design and maintain automation workflows using PowerShell and APIs.
• Act as senior escalation point for complex infrastructure and security issues.
• Drive improvements across patching, monitoring, and backup resilience.
• Support service design, consultancy and pre-sales activities.

Skills

MSP experience

PowerShell scripting

Automation

Endpoint management

Security & monitoring

RMM platforms

PSA platforms

Microsoft 365

Windows Server

Entra ID / Active Directory

Networking & VPN

Tools

RMM platforms

PSA platforms

Job description

Ruth Wagstaff Recruitment Ltd is seeking a Managed Services Engineer in Birmingham. The role focuses on automation, security, monitoring, patch management, and endpoint management across a diverse customer base.

You will work within a growing MSP team to improve service delivery and build scalable solutions. The ideal candidate has senior engineering experience in MSPs, strong PowerShell and automation skills, and a track record of driving operational improvements across multiple customer