Senior MSP Engineer - Automation and Security (Hybrid)

Hunter Selection; Birmingham; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

31 days holiday

Private Medical Insurance

Life Insurance

Employee Assistance Programme

Cycle to Work

EV schemes

Volunteer leave

Discounts

Job summary

Hunter Selection is seeking a Managed Services Engineer to join a growing MSP in Birmingham. The role focuses on automation, security, monitoring, patch management, and endpoint management across a diverse client base.

You will work with service delivery teams to improve standards and deliver scalable solutions, acting as a senior escalation point and contributing to pre-sales where needed.

Qualifications

• Senior engineer with MSP experience.
• Strong automation, security and monitoring knowledge.
• PowerShell scripting and API automation experience.
• Excellent troubleshooting and customer-facing communication skills.

Responsibilities

• Lead the development and improvement of managed service standards, processes and tooling.
• Design and maintain automation workflows using PowerShell, APIs, and automation tools.
• Act as a senior escalation point for complex infrastructure, endpoints, security and networking issues.
• Drive improvements across patching, monitoring, security, onboarding and backup resilience.
• Manage and optimise RMM platforms, monitoring policies, alerts and reporting.
• Support service design, technical consultancy and pre-sales activities as required.
• Collaborate with internal teams to identify opportunities for operational improvement and automation.

Skills

Microsoft 365

Windows Server

Entra ID

Active Directory

Networking & VPN

Endpoint management

PowerShell scripting

RMM platforms

PSA platforms

Security & monitoring

Customer-facing communication

Tools

RMM tooling

PSA tooling

Job description

Hunter Selection is seeking a Managed Services Engineer to join a growing MSP in Birmingham. The role focuses on automation, security, monitoring, patch management, and endpoint management across a diverse client base.

You will work with service delivery teams to improve standards and deliver scalable solutions, acting as a senior escalation point and contributing to pre-sales where needed.