Senior Microsoft 365 Administrator

Pharmaron; Hoddesdon; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading R&D service provider in Hoddesdon is seeking a Senior Microsoft 365 Administrator to oversee the administration and optimization of Microsoft 365 services. This role requires expertise in Microsoft technologies, such as Intune management, and responsibilities include leading migrations, mentoring junior members, and ensuring security compliance. A mix of remote and onsite support will be provided, making this an exciting opportunity for professional growth.

Benefits

Competitive salary

Professional development opportunities

Supportive team environment

Qualifications

• 8+ years of experience in Microsoft 365 administration.
• Leading migrations and optimizations in Microsoft 365.
• Certifications like Microsoft Certified: Modern Desktop Administrator Associate preferred.

Responsibilities

• Administer, manage, and optimize Microsoft 365 services.
• Oversee migrations and updates using PowerShell.
• Serve as SME for escalations and troubleshooting.

Skills

Microsoft 365

PowerShell scripting

Intune management

Troubleshooting

Communication skills

Education

Bachelor's degree in computer science or related field

Tools

Microsoft Teams

Exchange Online

SharePoint Online

Job description

Job Introduction

The Senior Microsoft 365 Administrator plays a pivotal role in overseeing the administration, management, and optimization of Microsoft 365 services within a dynamic organizational ITIL / ISO environment. This position requires a high level of expertise in Microsoft technologies, including Intune management, to ensure the seamless operation of Microsoft 365 services.

The Senior Administrator leads initiatives such as migrations, updates, and optimizations, leveraging advanced skills in PowerShell scripting and best practices. Serving as a key resource for the organization, this role develops and documents processes and procedures, acts as a subject matter expert (SME) for complex escalations and troubleshooting and provides mentorship and guidance to junior team members. The Senior Microsoft 365 Administrator collaborates cross-functionally to align Microsoft 365 initiatives with organizational goals and drive continuous improvement. A mix of remote and onsite support, with some travel required to other UK based locations, when required.

At Pharmaron we offer:

• Vibrant and dynamic employment - we are a highly specialised, growth company operating in a critical sector of the economy - our future is strong and exciting!
• Opportunities to develop your skills and yourself - our rapid growth brings greater opportunities for you to learn and grow faster!
• A great team where we all support each other - enjoy your work - after all you spend about a third of your time here!

Key roles and responsibilities:

• Lead the administration, management, and optimization of Microsoft 365 services, ensuring adherence to organizational standards and best practices.
• Oversee migrations, updates, and optimizations within the Microsoft 365 environment, leveraging advanced PowerShell scripting and automation techniques.
• Serve as a subject matter expert (SME) for complex escalations and troubleshooting, providing expert guidance and resolution to technical challenges.
• Develop and document processes and procedures related to Microsoft 365 administration, ensuring consistency and efficiency in operations.
• Perform patch testing and management to all end user devices, ensuring the correct protocols have been followed.
• Mentor and provide guidance to IT team members, fostering their professional growth and development within the organization.
• Collaborate cross-functionally to align Microsoft 365 initiatives with organizational goals and priorities, driving continuous improvement and innovation.
• Stay abreast of emerging trends and developments in Microsoft technologies, proactively identifying opportunities for enhancement and optimization.
• Actively participate in knowledge sharing and training initiatives, ensuring team members are equipped with the necessary skills and knowledge to excel in their roles.
• Monitor and maintain the security and compliance of Microsoft 365 services, implementing necessary controls and measures to mitigate risks.
• Provide technical expertise and support for Microsoft 365-related projects and initiatives, ensuring successful implementation and delivery.

Requirements:

• Bachelor\'s degree in computer science, information technology, or related field, or equivalent practical experience.
• Minimum of 8 years of experience working in a Microsoft environment, with a focus on Microsoft 365 administration.
• Extensive expertise in Microsoft 365 services, including Intune management, Exchange Online, SharePoint Online, and Teams.
• Proven experience in leading migrations, updates, and optimizations within the Microsoft 365 environment, utilizing PowerShell scripting and automation techniques.
• Strong understanding of modern enterprise architectures, identity and authentication services, and security and compliance principles.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues independently and collaboratively.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to a diverse audience.
• Demonstrated leadership abilities, with experience mentoring and providing guidance to junior team members.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or equivalent certifications are preferred.

Our Company: We are a dynamic, fast-growing company, with an enviable reputation for leading-edge science, offering contract research services to some of the world\'s leading pharmaceutical companies, solving what were believed to be unsolvable scientific challenges".

We believe in our ability to relentlessly push forward the boundaries of scientific excellence, delivering solutions for our clients, always operating ethically and with integrity. We take pride in our professionalism and commitment to always deliver our very best work.

Pharmaron acquired the Hoddesdon campus, consisting of several purpose-built scientific and administrative buildings together with a purpose-built conference area in February 2017. The research building has more than 5,000m2 of premier R&D space and houses an established Process Chemistry, Analytical Chemistry and Drug Discovery teams. In addition, a Formulation Development team was also recently established. The Hoddesdon site has state-of-the-art Good Manufacturing Practice (GMP) standard facilities for the development of Active Pharmaceutical Ingredients (API), Formulation Development (FD) and Process Chemistry (PC).

• We offer a competitive salary and a progressive and comprehensive suite of employee benefits.
• We offer state of the art working environment on-site.
• We offer the opportunity for growth and development and will support funding for relevant training and development programmes.

Why Should You Apply?

• This is an opportunity for you as a Microsoft 365 Administrator to make a real impact in a highly scientific and regulated environment and demonstrate leadership, ambition and the desire to grow with the department.
• Build and shape your career in an environment that sets and commits to the highest standards.
• To be part of a team who supports each other, embraces and solves technical challenges and put excellence at the heart of all that we do.

Pharmaron is a premier R&D service company supporting the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities having established diverse drug R&D service capabilities, ranging from synthetic, medicinal, and analytical chemistry, biology, DMPK, pharmacology, drug safety assessment, radiochemistry and isotopically labelled metabolism, chemical & pharmaceutical development to clinical development. With operations in China, US and UK staffed by over 19,000 employees, Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan