Senior Luxury Travel Concierge for Elite Clients

Flexjet Europe; Farnborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium flight services provider seeks an Owner Services Executive to ensure world-class service for affluent clients from trip planning to completion. The role involves managing diverse travel arrangements, confirming operations, and maintaining quality control of all trip details. Candidates should have customer service experience in high-end environments, possess an Associate's degree in a relevant field, and demonstrate strong teamwork and attention to detail. This position offers a fulfilling career opportunity within a growing company.

Qualifications

• Legal ability to work in the United Kingdom.
• Extensive customer service background in high-end service.

Responsibilities

• Provide world‑class service during every client interaction.
• Handle high volumes of incoming calls professionally.
• Manage trip booking, planning, and scheduling.
• Confirm day-of operations for customer flights and provide updates.
• Quickly respond to inquiries regarding scheduled trips.

Skills

Strong attention to detail

Customer service experience

Teamwork

Flexibility

Education

Associate's degree in service/hospitality

Tools

Microsoft Office Suite

Job description

A premium flight services provider seeks an Owner Services Executive to ensure world-class service for affluent clients from trip planning to completion. The role involves managing diverse travel arrangements, confirming operations, and maintaining quality control of all trip details. Candidates should have customer service experience in high-end environments, possess an Associate's degree in a relevant field, and demonstrate strong teamwork and attention to detail. This position offers a fulfilling career opportunity within a growing company.