Senior Luxury Interior Sales Advisor

OKA; Kingston upon Thames; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

OKA is seeking a Senior Sales Advisor to join our UK stores. You will deliver exceptional customer service, provide expert product guidance, and drive sales with a proactive, entrepreneurial mindset.

You will support flexible weekend hours and occasional travel to other stores while upholding OKA’s brand standards and store presentation. As a senior team member, you will mentor colleagues, handle returns, and communicate care and maintenance instructions for customer purchases, ensuring a

Qualifications

• Experience in luxury retail or high-end furniture/homeware.
• Strong customer service mindset with ability to build relationships.

Responsibilities

• Provide exceptional customer service to OKA customers on the floor and via phone.
• Offer expert product advice and guidance to customers.
• Drive sales revenue and meet targets through proactive selling.
• Process EPOS transactions accurately and efficiently.
• Identify sales opportunities and promote in-store services.
• Lead by example on the shop floor and maintain presentation standards.

Skills

Luxury retail

Customer service

Soft selling

Organisation

Weekend availability

Travel for meetings

Closing sales

Interiors enthusiasm

Brand passion

Job description

OKA is seeking a Senior Sales Advisor to join our UK stores. You will deliver exceptional customer service, provide expert product guidance, and drive sales with a proactive, entrepreneurial mindset.

You will support flexible weekend hours and occasional travel to other stores while upholding OKA’s brand standards and store presentation. As a senior team member, you will mentor colleagues, handle returns, and communicate care and maintenance instructions for customer purchases, ensuring a