Senior Luxury Client Advisor — Brand Experience Leader

LOUIS VUITTON; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Louis Vuitton seeks a Senior Client Advisor in Birmingham to deliver exceptional client experiences through expert product knowledge and personalised service. You will guide clients across the Brand, build long-term relationships, and support store performance while upholding brand standards.

You will be a role model for the team, mentoring colleagues, and proactively engaging clients to meet individual and store goals.

Qualifications

• Experience in luxury retail and premium customer service.
• Strong ability to build and develop a loyal client portfolio.
• Confidence in managing high-value sales with discretion and attention to detail.

Responsibilities

• Achieve individual and team objectives, and support sales results.
• Welcome and advise Clients across the Brand and all product categories.
• Demonstrate leadership in clienteling and develop new Clients for high-end events.

Skills

Luxury retail experience

Clienteling / relationship-building

High-value sales

Communication skills

Team collaboration

Product storytelling

Adaptability

Job description

Louis Vuitton seeks a Senior Client Advisor in Birmingham to deliver exceptional client experiences through expert product knowledge and personalised service. You will guide clients across the Brand, build long-term relationships, and support store performance while upholding brand standards.

You will be a role model for the team, mentoring colleagues, and proactively engaging clients to meet individual and store goals.