Luxury Client Advisor - Elevate VIP Experiences

LOUIS VUITTON; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Louis Vuitton in London is seeking a Client Advisor who is highly motivated, curious and client-focused to join our luxury stores. You will be an ambassador of the brand, guiding discerning clients through our exquisite collections and delivering personalized service with discretion and warmth.

You will build lasting relationships, master product knowledge across leather goods, ready-to-wear, and accessories, and contribute to a premium client experience through CRM-driven follow-up and events.

Qualifications

• Minimum 2+ years of luxury retail experience.
• Proven ability to meet sales targets and deliver exceptional client service.
• Excellent communication and interpersonal skills.
• Passion for luxury fashion, art and culture.
• Flexible schedule, including evenings, weekends and holidays.
• Multilingual abilities are a plus.

Responsibilities

• Welcome and engage clients, creating a warm and inviting atmosphere.
• Develop strong client relationships through personalized service and follow-up.
• Demonstrate product knowledge across categories and explain features and heritage.
• Achieve individual and team sales targets through cross-selling and upselling.
• Maintain an impeccably presented sales floor and brand standards.

Skills

Client engagement

CRM tools

Brand ambassador

Operational excellence

Communication skills

Multilingual abilities

Tools

CRM software

Job description

Louis Vuitton in London is seeking a Client Advisor who is highly motivated, curious and client-focused to join our luxury stores. You will be an ambassador of the brand, guiding discerning clients through our exquisite collections and delivering personalized service with discretion and warmth.

You will build lasting relationships, master product knowledge across leather goods, ready-to-wear, and accessories, and contribute to a premium client experience through CRM-driven follow-up and events.