Luxury Client Experience Ambassador

Louis Vuitton; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Louis Vuitton in London is seeking a Client Advisor who will act as an ambassador for the brand, delivering exceptional service and building lasting relationships with discerning clients. You will master product knowledge across categories, engage customers, and contribute to achieving sales targets while upholding the highest standards of presentation and brand heritage.

You will use CRM tools to capture client preferences, follow up after visits, and participate in client events.

Qualifications

• Experience in luxury retail or premium brands is preferred.
• Strong customer service and communication skills.
• Ability to achieve sales targets and develop client relationships.

Responsibilities

• Engage with clients and provide exceptional service to drive sales.
• Build and nurture client relationships and follow up through CRM and events.
• Present products with brand heritage and articulate features and benefits.
• Ensure the sales floor is aesthetically presented and stock is managed efficiently.

Skills

Luxury retail experience

Customer service

Sales targets

CRM tools

Tools

CRM tools

Job description

Louis Vuitton in London is seeking a Client Advisor who will act as an ambassador for the brand, delivering exceptional service and building lasting relationships with discerning clients. You will master product knowledge across categories, engage customers, and contribute to achieving sales targets while upholding the highest standards of presentation and brand heritage.

You will use CRM tools to capture client preferences, follow up after visits, and participate in client events.