Senior Leader, Collections Compliance & Governance

Starling Bank; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital bank in the United Kingdom seeks a Senior Collections & Recoveries Compliance Expert. The role involves ensuring regulatory compliance, driving customer-centric outcomes, and managing compliance risks within the Financial Assistance department. Ideal candidates will possess retail banking experience and a deep understanding of UK regulations. This position offers a competitive salary and comprehensive benefits, including flexible working arrangements.

Benefits

Competitive salary

Private Medical Insurance

25 days holiday plus public holidays

Life Insurance at 4x salary

Flexible working environment

Qualifications

• Deep working knowledge of applicable UK regulations and regulators.
• Ability to work in a fast-paced, highly regulated industry.
• Demonstrates the company's values and leads in a changing environment.

Responsibilities

• Conduct regular reviews of collections activities for compliance.
• Manage governance forums and maintain risk register.
• Communicate and implement new policies for compliance.
• Support training on compliance and risk topics.
• Prepare reports on compliance and conduct risk management.

Skills

Effective communication

Stakeholder management

Attention to detail

Knowledge of UK regulation

Continuous improvement mindset

Job description

A leading digital bank in the United Kingdom seeks a Senior Collections & Recoveries Compliance Expert. The role involves ensuring regulatory compliance, driving customer-centric outcomes, and managing compliance risks within the Financial Assistance department. Ideal candidates will possess retail banking experience and a deep understanding of UK regulations. This position offers a competitive salary and comprehensive benefits, including flexible working arrangements.