Senior Lead, Technology Service & DSI Operations (Hybrid)

National Grid; Wokingham; Hybrid; GBP 57,000 - 67,000; Full time

Job summary

A leading energy organization is seeking a Technology Service Senior Lead to manage the Data Sharing Infrastructure (DSI) in Wokingham, Warwick, or Glasgow. This role involves leading service delivery, managing relationships with external partners, and ensuring the technology operates securely and reliably. The ideal candidate will have a strong background in service management, stakeholder engagement, and incident response. Competitive salary, flexible working and supportive career development are offered.

Benefits

Bonus based on company performance

26 days annual leave

Contributory pension scheme with double matching

Qualifications

• Experienced in managing digital services within multi-stakeholder environments.
• Confident in leading cross-functional teams in technology projects.
• Able to manage external technology delivery partners effectively.

Responsibilities

• Lead service delivery lifecycle management for the DSI.
• Oversee the DSI technology, ensuring performance and reliability.
• Manage relationships with external service providers.

Skills

Service delivery management

Incident response leadership

Stakeholder engagement

ITIL knowledge

Job description

A leading energy organization is seeking a Technology Service Senior Lead to manage the Data Sharing Infrastructure (DSI) in Wokingham, Warwick, or Glasgow. This role involves leading service delivery, managing relationships with external partners, and ensuring the technology operates securely and reliably. The ideal candidate will have a strong background in service management, stakeholder engagement, and incident response. Competitive salary, flexible working and supportive career development are offered.