Senior Lead SRE & Observability Architect

Archer; Glasgow; On-site; GBP 110,000 - 150,000; Full time

Job summary

Archer is collaborating with JPMorgan Chase to recruit a Senior Lead Site Reliability / DevOps Engineer for complex reliability, observability, and performance challenges across hybrid on-prem and cloud environments. The role emphasizes incident leadership, telemetry design, and cross-functional collaboration.

You will lead incidents, design OpenTelemetry pipelines, drive SLOs/SLIs, mentor engineers, and implement scalable telemetry across large platforms, partnering with multi-disciplinary

Qualifications

• Formal training or certification on software engineering concepts and advanced applied experience delivering system design, application development, testing, and operational stability.
• Advanced knowledge of reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, observability, distributed systems, etc.)
• Advanced proficiency in one or more programming languages (e.g., Java, Python, Go, etc.)
• Advanced proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, Elasticsearch, etc.

Responsibilities

• Regularly provides technical guidance and direction on site reliability practices to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code for reliability tooling and telemetry pipelines, and reviews and debugs code written by others
• Drives decisions that influence reliability design, observability architecture, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of site reliability, observability, or telemetry engineering
• Leads resiliency design reviews and breaks up complex reliability problems into digestible work for other engineers, acting as a technical lead for large-sized products
• Acts as the main point of contact during major incidents, demonstrating the skills to identify and solve issues quickly to avoid financial losses, and champions blameless postmortem culture
• Collaborates with team members and stakeholders to define comprehensive service level indicators, service level objectives, and error budgets
• Designs, implements, and maintains operational reliability for large-scale OpenTelemetry pipelines on hybrid on-prem/cloud environments, supporting telemetry ingestion, processing, and export to backends such as InfluxDB, Prometheus, Elasticsearch, and OpenSearch
• Drives the assessment, refactoring, and incremental migration of custom legacy telemetry collection code to standardized OpenTelemetry instrumentation, reducing technical debt while maintaining system stability
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices, and influences peers and project decision-makers to consider the use and application of leading-edge observability and reliability technologies
• Adds to the team culture of diversity, opportunity, inclusion, and respect

Skills

Site reliability

Observability

Telemetry pipelines

Cloud native

CI/CD

Kubernetes

Docker

OpenTelemetry

Problem solving

Leadership

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Elasticsearch

OpenSearch

Jenkins

GitLab

Terraform

Job description

Archer is collaborating with JPMorgan Chase to recruit a Senior Lead Site Reliability / DevOps Engineer for complex reliability, observability, and performance challenges across hybrid on-prem and cloud environments. The role emphasizes incident leadership, telemetry design, and cross-functional collaboration.

You will lead incidents, design OpenTelemetry pipelines, drive SLOs/SLIs, mentor engineers, and implement scalable telemetry across large platforms, partnering with multi-disciplinary