Senior IT Technician: Onsite & Remote Support + Company Van

Protec Services; Louth; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company van

Training & certifications

Team support

Wide tech exposure

28 days holiday

Extra Christmas leave

Job summary

Protec Services is seeking an IT Technician to join our growing team. You will provide Level 3 IT support onsite and remotely, assist network technicians, and configure, install and support onsite infrastructure including firewalls, switches, Wi‑Fi, servers, VOIP, CCTV, PCs, and printers.

Based in the United Kingdom, you will visit client sites, work across Microsoft 365 and Windows environments, and troubleshoot hardware, software and network issues.

Qualifications

• Provides Level 3 IT support onsite and remotely.
• Assists onsite network technicians with secondary fixing.
• Troubleshoots hardware, software, and network issues.

Responsibilities

• Providing Level 3 IT support onsite and remotely
• Assisting onsite network technicians with secondary fixing as required
• Configuration, installation and supporting onsite infrastructure to include firewalls, switches, Wi-Fi, servers, VOIP/PBX, CCTV, PCs, broadbands, printers etc.
• Supporting Microsoft 365 and Windows environments
• Troubleshooting hardware, software, and network issues
• Hyper-V, VMware, and server environments
• Visiting client sites for installations and support

Skills

IT support

Networking

Troubleshooting

Windows environments

Tools

Hyper-V

VMware

Microsoft 365

Job description

Protec Services is seeking an IT Technician to join our growing team. You will provide Level 3 IT support onsite and remotely, assist network technicians, and configure, install and support onsite infrastructure including firewalls, switches, Wi‑Fi, servers, VOIP, CCTV, PCs, and printers.

Based in the United Kingdom, you will visit client sites, work across Microsoft 365 and Windows environments, and troubleshoot hardware, software and network issues.