Senior IT Support Technician – Lab & Instrument Systems

NHS; Manchester; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in the UK seeks a skilled individual for an IT support role in Manchester. You will provide advanced technical assistance to Scientific and Technical staff, handling issues related to PCs, instruments, and specialized software. Candidates should have a degree or equivalent experience and a strong technical background in IT infrastructure. The position is permanent, full-time, offering a salary ranging from £31,049 to £37,796 per year. Join a dynamic team making a difference in patient care.

Qualifications

• Experience in a customer-facing IT infrastructure support role.
• Proven background in troubleshooting and resolving technical issues.
• Familiarity with service desk systems and managing technical support.

Responsibilities

• Provide advanced technical support to end users across the North West Genomic Laboratory Hub.
• Act as a point of contact for computer-related advice within the laboratory.
• Troubleshoot and resolve complicated technical issues.

Skills

Customer-facing IT infrastructure support

Troubleshooting technical issues

Knowledge of local area networks

Knowledge of wide area networks

Service desk systems management

Education

Degree or equivalent relevant experience

Tools

Windows 10

Linux

VDI

Service desk systems

Job description

A leading healthcare provider in the UK seeks a skilled individual for an IT support role in Manchester. You will provide advanced technical assistance to Scientific and Technical staff, handling issues related to PCs, instruments, and specialized software. Candidates should have a degree or equivalent experience and a strong technical background in IT infrastructure. The position is permanent, full-time, offering a salary ranging from £31,049 to £37,796 per year. Join a dynamic team making a difference in patient care.