Senior IT Service Transition & Readiness Lead

Government Recruitment Service; Birmingham; Sur place; GBP 41 000 - 50 000; Plein temps

Avantages offerts par ce poste

Civil Service pension 28.97%

25 days annual leave + 8 bank holidays

Flexible working options

Résumé du poste

The Senior Service Operations and Transition Manager role sits within the Digital Essentials team at the Department for Transport, backed by the Government Recruitment Service. It focuses on preparing and deploying new and enhanced digital workplace services, ensuring a smooth transition to live operation and adoption across the organisation.

You will work with project teams, suppliers and operational colleagues to confirm acceptance criteria, manage risks, and drive continual service

Qualifications

• Experience transitioning IT services to live operation.
• Ability to build strong stakeholder relationships with diverse teams.
• Knowledge of digital workplace tools (Microsoft 365, Teams, SharePoint).

Responsabilités

• Ensure services are ready for deployment and supported through change.
• Coordinate service transitions and drive continual service improvement.
• Collaborate with project teams, suppliers and service owners to meet acceptance criteria and manage risks.
• Create service design packages.

Description du poste

The Senior Service Operations and Transition Manager role sits within the Digital Essentials team at the Department for Transport, backed by the Government Recruitment Service. It focuses on preparing and deploying new and enhanced digital workplace services, ensuring a smooth transition to live operation and adoption across the organisation.

You will work with project teams, suppliers and operational colleagues to confirm acceptance criteria, manage risks, and drive continual service