Senior IT Infrastructure Engineer – Hybrid UK

Midland Credit Management, Inc.; West Malling; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Discounts and cash back on high-street

Private health insurance

Bonus scheme

Job summary

Cabot Credit Management is seeking an IT Infrastructure Engineer to deliver, support, and improve robust technology services across UK operations. The role blends hands-on infrastructure management with project delivery and 3rd line support within an IT Operations team.

You will ensure high availability, lead vulnerability management, and contribute to security, governance, and disaster recovery planning, across Windows Server, VMware, NetApp, and hybrid Exchange/Office 365 environments.

Qualifications

• Essential: Expert level NetApp Ontap and AFF skills.
• Essential: Strong expertise in Windows Server platforms.
• Essential: Experience with VMware and Microsoft AVD.
• Essential: Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.
• Essential: Dell Server Hardware knowledge.
• Essential: Veeam Backup and Replication.
• Essential: Web technologies (IIS, .NET).
• Essential: Active Directory, Group Policy, DNS, DFS, DHCP, WINS.
• Essential: Windows/SQL clustering.
• Essential: Strong documentation and communication skills.
• Essential: Understanding of ITIL processes and service management.

Responsibilities

• Ensure high availability, reliability, and security embedded across infrastructure and service delivery.
• Lead vulnerability management, patching, and preventative maintenance across platforms.
• Provide technical leadership and 3rd line support, resolving complex incidents.
• Review, validate, and contribute to infrastructure design and project delivery.
• Support IT governance, compliance, and audits (SOX, PCI-DSS).
• Operate within ITIL frameworks, managing incidents, problems, and changes.
• Plan and execute disaster recovery testing to ensure business continuity.
• Monitor, troubleshoot, and optimise systems for performance and integrity.
• Collaborate with internal teams, partners, and vendors to deliver services.
• Integrate security and best practices into all technology decisions.
• Support ongoing system administration and out-of-hours escalation.

Skills

NetApp Ontap

Windows Server

VMware

Microsoft AVD

Exchange 2016/2019 Hybrid

Office 365

PowerShell

Active Directory

Group Policy

DNS

DFS

DHCP

WINS

Windows/SQL clustering

IIS/.NET

Veeam

Dell Server Hardware

ITIL

Documentation

Security fundamentals

Azure administration

Intune device management

CrowdStrike

Rapid7

PRTG

Azure Entra

Ivanti patching

Tools

NetApp Ontap

AFF

VMware

Office 365

PowerShell

Job description

Cabot Credit Management is seeking an IT Infrastructure Engineer to deliver, support, and improve robust technology services across UK operations. The role blends hands-on infrastructure management with project delivery and 3rd line support within an IT Operations team.

You will ensure high availability, lead vulnerability management, and contribute to security, governance, and disaster recovery planning, across Windows Server, VMware, NetApp, and hybrid Exchange/Office 365 environments.