Senior Infrastructure Engineer – Hybrid (UK/Europe)

Midland Credit Management; West Malling; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Discounts and cash back on high-street

Private health insurance

Bonus scheme

Job summary

Cabot Credit Management is seeking an IT Infrastructure Engineer to deliver secure, scalable technology services across our UK operations, with hands-on infrastructure support, system administration, and project delivery.

You will operate in the IT Operations team providing 3rd line support, technical leadership, and ensure reliability, resilience, and compliance with ITIL processes. The role is hybrid from Kings Hill office, Kent.

Qualifications

• Strong experience in 3rd line infrastructure support and incident resolution.
• Experience with SOX/PCI-DSS compliance and IT governance.
• Familiarity with ITIL-based service management and change control.

Responsibilities

• Ensure high availability, reliability, and security across infrastructure and service delivery.
• Lead vulnerability management, patching, and preventative maintenance.
• Provide technical leadership and 3rd line support for complex incidents.
• Review and contribute to infrastructure design and project delivery.
• Support IT governance, audits and ITIL processes.
• Operate ITIL-based incident/problem/change management.
• Plan and execute disaster recovery testing for business continuity.
• Monitor, troubleshoot, and optimise systems for performance and integrity.
• Collaborate with internal teams, vendors, and partners to deliver services.
• Integrate security best practices into lifecycle decisions.

Skills

Documentation

Communication

ITIL understanding

Stakeholder collaboration

Problem management

Tools

NetApp Ontap/AFF

Windows Server

VMware

Microsoft AVD

Exchange 2016/2019 Hybrid

Office 365

PowerShell scripting

Dell Server Hardware

Veeam Backup and Replication

IIS/.NET

Active Directory

Group Policy

DNS

DHCP

WINS

Windows/SQL clustering

Job description

Cabot Credit Management is seeking an IT Infrastructure Engineer to deliver secure, scalable technology services across our UK operations, with hands-on infrastructure support, system administration, and project delivery.

You will operate in the IT Operations team providing 3rd line support, technical leadership, and ensure reliability, resilience, and compliance with ITIL processes. The role is hybrid from Kings Hill office, Kent.