Senior Information Manager - North Region (Band 8a)
Directorate: Commissioning – North Region
Base Locations: Liverpool / Newcastle / Rotherham (regional travel)
The postholder will manage the provision of analytics to stakeholders and support the delivery of the North Integrated BI team responsibilities. The postholder has responsibility for the specification, analysis, interpretation and presentation of data and intelligence. They will provide line management for the team and coordinate workload and priorities to ensure delivery of professional, high‑quality analytics that supports North stakeholders.
Responsibilities
- Have experience in people management and leadership, working in a matrix management model
- Support the team to move from routine churn to a more considered understanding of what the data can offer and the story it is telling
- Take a more clinical focus with the data to inform quality of care and service delivery conversations, underpinned by multiple data‑set utilisation where appropriate
- Maintain a working understanding of analytical tools and techniques such as R, Python, etc.
- Work with stakeholders to ensure they can utilise the NCDR (or equivalent) self‑serve platform, adding narrative to outputs and creating additional outputs as required to meet all needs
- Support the delivery of national analytical networks and associated requirements
- Be highly numerate and use a variety of analytical techniques to provide high‑quality, timely analysis and intelligence relating to direct commissioned service areas at a national level
- Have an understanding of commissioning for value‑/variation‑based data analysis
- Be adaptable when finding analytical solutions to problems, triangulating data and intelligence in innovative ways, and presenting findings clearly to a range of audiences
- Be able to utilise a variety of data sources to build coherent analysis for given service areas, informed by stakeholders including clinicians, service specialists, commissioners and finance managers
- Effectively utilise variation‑based analysis
- Have excellent communication skills and be able to influence people with different perspectives to get the most out of stakeholder relationships
- Support teams within the direct commissioned services directorate to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively, staying calm under pressure and juggling competing priorities and tight deadlines
- Be a key member of the team, proactive, positive, and flexible in approach to work
Qualifications
- Essential: Educated to degree level in a relevant subject or equivalent level qualification, or significant experience working at a similar level in a specialist area
- Desirable: Educated to degree level in economics, statistics, operational research or a related subject.
- Desirable: Post‑graduate degree in Management Studies or equivalent
Knowledge & Experience
- Essential: Extensive knowledge of specialist areas, acquired via post‑graduate diploma or equivalent experience plus further specialist knowledge or experience at the master’s level equivalent
- Essential: Evidence of post‑qualifying and continuing professional development
- Essential: Understanding of data collection methods and analytical tools and techniques (e.g. R, Python), and their application to the NHS context
- Essential: Advanced knowledge of diverse information systems used in health
- Essential: Working knowledge of data management principles and data quality
- Essential: Understanding of current healthcare policy background, implications and NHS costing/payment regime, including the relationship between NHS England and Monitor in setting tariffs
- Essential: Experience within NHS, other health‑related fields or health‑related sectors
- Essential: Knowledge of data security, GDPR and confidentiality issues
- Essential: Significant experience operating successfully in a politically sensitive environment
- Essential: Demonstrated experience of coordinating projects in complex and challenging environments
- Essential: Previous experience of managing and leading staff
- Essential: Experience of stakeholder management
- Desirable: Knowledge of the Freedom of Information request process
- Desirable: Experience of monitoring budgets and business planning processes
- Desirable: Understanding of the public sector
- Desirable: Demonstrated experience in a healthcare environment
Skills & Capabilities
- Essential: Ability to work with others and develop strong collaborative networks
- Essential: Strong interpersonal and presentation skills
- Essential: Ability to make good decisions based on complex, ambiguous or partial information
- Essential: Ability to plan and prioritise work effectively, switching resources between priorities where necessary
- Essential: Skilled in the use of SQL Server and large databases, with technical expertise to query such datasets
- Essential: Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex information to large and influential groups
Employment Details
- Pay Scheme: Agenda for Change
- Band: 8a
- Salary: £55,690 to £62,682 per year
- Contract: Secondment (4 months)
- Working Pattern: Full-time
- Reference Number: 990‑NEY‑18251‑E
- Job Locations: Regatta Place, Liverpool / Stella House, Newcastle / Riverside, Rotherham – Across North East & Yorkshire (S60 1AE)
Employer
- Employer name: NHS England
- Employer address: Regatta Place, Liverpool / Stella House, Newcastle / Riverside, Rotherham – Across North East & Yorkshire (S60 1AE)
- Employer website: https://www.england.nhs.uk/about/working-for/