Senior Hire Desk Controller

Rise Technical Recruitment; Old Warren; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Excellent Pension

Career Progression

Job summary

Rise Technical Recruitment is seeking a Senior Hire Desk Controller based in the Reading area. You will manage hire and sales enquiries, process orders and contracts, and coordinate equipment, deliveries and collections for a global construction and engineering group.

Ideal candidates will have experience in hire, sales or customer service within construction or engineering, with strong telephone skills and organisational abilities. Office-based role with progression to leadership opportunities.

Qualifications

• Experience in hire, sales or customer service.
• Construction or engineering exposure is a plus.
• Strong communication and organisational skills.

Responsibilities

• Manage hire and sales enquiries.
• Process orders, quotes and hire contracts.
• Liaise with customers, sites and branches.
• Coordinate equipment, deliveries and collections.
• Support stocktakes and record keeping.
• Handle branch paperwork and purchase orders.
• Assist credit control and compliance.
• Build strong customer relationships.
• Support wider branch team.

Skills

Telephone skills

Highly organised

MS Office (Excel/Outlook)

Tools

Microsoft Office

Excel

Outlook

Job description

Senior Hire Desk Controller

Commutable from Reading, Newbury, Thatcham (Office Based)

£33,000 - £40,000 + Excellent Pension + Career Progression

Are you a Hire Desk Controller looking to join a global business where you can develop your career and take on greater responsibility?

Do you want to work within a well-established team where you can build strong customer relationships and play a key role in the smooth running of branch operations?

This is an excellent opportunity to join a growing division of a global construction and engineering group, supporting customers across the hire and sales operation.

The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions.

In this role, you will manage hire and sales enquiries, process orders, liaise with customers and other branches, and coordinate equipment, deliveries and collections.

With that, the ideal candidate will have experience within hire, sales or customer service, ideally within construction or engineering, with confident telephone skills and strong organisational ability.

This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and progression available into roles such as Branch Manager or Sales Representative.

The Role

• Managing hire and sales enquiries
• Processing orders, quotations and hire contracts
• Liaising with customers, sites and other branches
• Coordinating equipment, deliveries and collections
• Supporting stocktakes and maintaining accurate records
• Managing branch paperwork and purchase orders
• Supporting credit control and compliance
• Maintaining strong customer relationships
• Supporting the wider branch team

The Person

• Experience within hire, sales or customer service
• Construction or engineering experience
• Confident telephone and communication skills
• Proficient in Microsoft Office, particularly Excel and Outlook
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced environment
• Strong team player with good people skills
• Based within a commutable distance of Reading

Reference Number: BBBH(phone number removed)

We are an equal opportunities company and welcome applications from all suitable candidates