Senior Funeral Director & Branch Leader

Dignity Group; Manchester; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Induction programme

Apprenticeship programme

Bonus potential

Life assurance

Employee assistance

Job summary

Dignity Group in Denton seeks a Funeral Branch Manager (Senior Funeral Director) to lead a team, deliver compassionate funeral services, and uphold regulatory standards. The role blends people leadership with operational excellence to ensure the branch performs with care, compliance, and commercial awareness.

You will guide families through options, manage service delivery, and build relationships with care homes and community groups, while leading local marketing efforts.

Qualifications

• Experience leading teams in service-led environments.
• Strong track record of maintaining standards and compliance.
• Calm decision-making in emotionally sensitive situations.

Responsibilities

• Lead and develop the funeral branch team.
• Maintain high service and care standards.
• Ensure regulatory training and audit readiness.
• Oversee cost control and branch performance.
• Build a strong local presence and community relationships.

Skills

Team leadership

Regulatory compliance

Customer care

Operational management

Driving licence

Job description

Dignity Group in Denton seeks a Funeral Branch Manager (Senior Funeral Director) to lead a team, deliver compassionate funeral services, and uphold regulatory standards. The role blends people leadership with operational excellence to ensure the branch performs with care, compliance, and commercial awareness.

You will guide families through options, manage service delivery, and build relationships with care homes and community groups, while leading local marketing efforts.