Senior Floor Server & Guest Experience Lead
Golf Fang Cardiff
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Benefits offered by this job
Job summary
Golf Fang Cardiff is seeking a Senior Floor Server to deliver the highest standard of hospitality and ensure guests have an unforgettable visit. You will lead floor servers, drive revenue through upselling, and run regular product and service training.
Join a busy, high-energy venue and help train the team on our brand standards, safety, and venue information, while supporting a thriving guest experience.
Qualifications
- Experience in busy floor/waiting/host team roles.
- Proven upsell and team motivation abilities.
- Minimum 6 months floor/hosting experience.
Responsibilities
- Oversee floor servers to hit sales targets and improve revenue.
- Lead regular training sessions on product knowledge, service standards and safety.
Skills
Job description
Golf Fang Cardiff is seeking a Senior Floor Server to deliver the highest standard of hospitality and ensure guests have an unforgettable visit. You will lead floor servers, drive revenue through upselling, and run regular product and service training.
Join a busy, high-energy venue and help train the team on our brand standards, safety, and venue information, while supporting a thriving guest experience.
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