Floor Server — Free Golf & 50% Off Drinks

Big Fang Collective Ltd; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free golf and 50% off drinks at allVen

Stakeholder pension scheme

Tip jar

Additional Holiday days for each year

Mental health first aiders training

Job summary

Golf Fang, part of the Big Fang Collective, is hiring a Floor Server to ensure guests have the best possible experience during their visit. You will serve drinks on the course, keeping guests comfortable and entertained as they navigate the venue’s immersive spaces.

Full training on brand values and service standards will be provided. Prior customer-facing experience and knowledge of bar products are a plus, with opportunities for career progression within the group.

Qualifications

• Customer service experience required.
• Clear communication skills essential.
• Strong time management and organisation.
• Familiarity with booking systems and mobile devices for drinks orders.

Responsibilities

• Ensure guests have the best experience from arrival to departure.
• Serve drinks on the course so guests can move around without returning to the bar.
• Maintain high levels of service, pace, and guest comfort throughout visits.

Skills

Customer service experience

Effective communicator

Time management

Booking systems / mobile devices

Job description

Golf Fang, part of the Big Fang Collective, is hiring a Floor Server to ensure guests have the best possible experience during their visit. You will serve drinks on the course, keeping guests comfortable and entertained as they navigate the venue’s immersive spaces.

Full training on brand values and service standards will be provided. Prior customer-facing experience and knowledge of bar products are a plus, with opportunities for career progression within the group.