Floor Server

Golf-Fang-Liverpool; Liverpool; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free golf & 50% drinks

Stakeholder pension

Tip jar

Additional holiday days

Mental health first aid training

Job summary

Golf Fang Liverpool is hiring a Floor Server to ensure guests have the best experience from arrival to departure. You’ll make sure customers are comfortable, friendly, and well cared for, while serving drinks on the course so guests can enjoy the game without queuing at the bar.

Full training on brand values, products and service standards will be provided to successful applicants, with opportunities to grow as part of a high-energy team at our immersive entertainment venue.

Qualifications

• Experience in customer service.
• Strong communication skills.
• Good time management and organisation.
• PC literacy and using booking systems.

Responsibilities

• Ensure guests have the best experience throughout their visit.
• Serve drinks on the course so guests don’t need to queue at the bar.
• Keep guests comfortable and happy during their visit.

Skills

Customer service

Effective communicator

Time management

Booking systems

Job description

SICKER THAN YO’ AVERAGE

About us

Golf Fang is where entertainment reachesa whole new level! As part of the Big Fang Collective, we are on a mission tochange the way the UK enjoys itself! We’re a high-energy, immersiveentertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke,Throwies-Darts and arcades – making every visit unforgettable. That’s just thebeginning! Our in-house food brands; NothingCheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs,keep our guests fuelled for the fun. Top it off with our signature cocktails,crafted by our talented bar team, and you’ve got the ultimate entertainmentexperience! We thrive on pushing boundaries and exploring what’s possible. Ifyou’re ready to create jaw-dropping experiences and be part of somethingextraordinary,

About the role

As a Floor Server at Golf Fang, it is your role to ensurethat our guests have the best experience! Making sure that they are comfortableand happy throughout their visit, serving drinks on the course so they canenjoy making their way around without going to the bar!

Essential

• Customer service experience
• Effective communicator
• Effective time management and organisation skills
• PC literate with ability to use booking systems andmobile devices for drinks orders

Desired

• Previous experience in hosting or serving
• Basic knowledge of bar products
• Cash and payment card handling experience

Full training on brand values, products and servicestandards will be provided to any individual successful in this process.

Our sicker than yo’ average offer:

• Free golf and 50% off drinks at all venues foremployees, along with great discounts for family and friends
• Stakeholder pension scheme
• Tip jar
• Additional Holiday days for each complete year with us
• Access to trained mental health first aiders acrossthe business plus the opportunity to become trained yourself.