Senior Field Sales Executive

Gleeson; Penrith; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Discretionary Bonus Scheme

Pension Scheme

Private Medical Insurance

Healthshield membership

Life Assurance Scheme

Share Purchase Plan

Store Discounts

Development Opportunities

Job summary

Gleeson invites applications for a Field Sales Executive to provide customer-centric sales advice and support while pursuing sales targets across regional outlets. The role includes administration, liaison with clients, advisers, and estate agents, and delivering a high standard of customer experience.

Ideal candidates will sell and follow up marketing leads, meet clients, qualify needs, and actively promote Gleeson Options.

Qualifications

• Face to face customer service experience encouraged.
• Ability to meet targets and follow up on leads.
• Excellent communication and presentation skills.
• Self-motivated, flexible and adaptable to different environments.
• Full driving licence required; able to travel to ranges of outlets.

Responsibilities

• Sell and follow up all marketing leads.
• Meet with clients, assess needs and qualify.
• Achieve target sales and contribute to forecasts.
• Liaise with buyers, solicitors and agents as needed.
• Administration of the sales process and market research.

Skills

Field sales

Target driven

Customer service

Communication

Presentation

Team player

Self-motivated

Time management

Driving licence

Commercial awareness

Tools

COINS

Job description

Job Introduction

Are you genuinely passionate about providing a 5* customer experience? If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer‑centric sales advice and support while working towards sales targets in accordance with company sales forecasts. The role also consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors and estate agents and attending final inspections, customer hand‑overs for all the regions sales outlets whilst maintaining an excellent customer experience. This position requires flexibility in terms of working hours and days of work, it is a varied and interesting one, encompassing skills and responsibilities from different areas. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low cost homes where they are needed for the people who need them the most. At Gleeson we are continuously supporting ongoing learning and development opportunities for our Sales team to ensure you receive the relevant training, coaching, mentoring and support to succeed in your role.

Ideal Candidate

• Sell and follow up all marketing leads
• Achieve target sales
• Meet with clients, assess their needs and qualify
• Actively sell the Gleeson Options range of Extras
• Liaise with all interested parties (clients, solicitors, estate agents, etc.)
• Customer follow‑up
• Administration
• Market research and competitor analysis
• Maintain the customer enquiry database
• Computer skills including COINS (COINS training available and ongoing)
• Contract chasing
• Managing our PX portfolio, including visits to PX properties
• Manage monthly competitor reports
• Housekeeping
• Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging and instructing
• Experience within customer services ‘Face to Face’ – with or without new build experience, Marketing background or Retail background acceptable
• Passionate about delivering exceptional customer service
• Personable, well presented, and composed at all times
• Immaculate communication and presentation skills
• An active team player, encouraging their team and themselves to succeed
• Self‑motivated, determined, and efficient
• Ability to adapt to different surroundings on a day to day basis
• A full driving licence
• Able to represent the Gleeson brand to the highest of standards always

Benefits

• Generous holiday entitlement of 26 days per annum + bank holidays
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities