Senior Field Sales Executive

Gleeson Homes; Penrith; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

2 in 4 weekends off

Job summary

Gleeson Homes is seeking a Senior Field Sales Executive to provide customer-centric sales advice and support while achieving sales targets. The role includes administration of the sales process, liaising with purchasers, financial advisors, solicitors and agents, and attending final inspections and handovers across regions.

The ideal candidate should have face-to-face customer service experience, exceptional communication, a strong presentation style, and the ability to work in a dynamic team.

Qualifications

• Face-to-face customer service experience is highly desirable.
• Passionate about delivering exceptional customer service.
• Excellent communication and presentation skills.
• A proactive, self-motivated team player with adaptability.
• Valid full driving licence is required.
• Able to represent the Gleeson brand to high standards.

Responsibilities

• Follow up all marketing leads and meet with clients to assess needs and qualify.
• Actively sell the Gleeson Options range of extras and liaise with clients, solicitors, estate agents, etc.
• Maintain market research, competitor analysis, and customer enquiry database.
• Contract chasing and management of PX portfolio, including visits to PX properties.
• Prepare monthly competitor reports and uphold high standards in sales areas and plots.

Skills

Face-to-face customer service

Communication skills

Team player

Self-motivation

Adaptability

Full driving licence

Brand representation

Tools

COINS

Job description

Are you genuinely Passionate about providing a 5* Customer experience.

If so, we have an exciting opportunity for a Senior Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts. The role also consists of administration of the sales process, liaising with purchasers, prospective purchasers, financial advisors, solicitors and estate agents and attending final inspections, customer hand-overs for all the regions sales outlets whilst maintaining an excellent customer experience.

This position requires flexibility in terms of working hours and days of work, it is a varied and interesting one, encompassing skills and responsibilities from different areas, however is one of the most attractive opportunities, offering 2 in 4 weekends off. This role is ideal for someone who thrives in different environments and challenges, with the overarching goal to support the Gleeson mission of changing lives by providing quality, low cost homes where they are needed for the people who need them the most.

At Gleeson we are continuously supporting ongoing learning and development opportunities for our Sales team to ensure you receive the relevant training, coaching, mentoring and support to succeed in your role.

The Ideal Candidate:

Selling

• Follow up all marketing leads
• Meet with clients, assess their needs and qualify
• Actively sell the Gleeson Options range of Extras
• Liaise with all interested parties (clients, solicitors, estate agents, etc.)

Administration

• Market research and competitor analysis
• Maintain the customer enquiry database
• Computer skills including COINS (COINS training available and ongoing)
• Contract chasing
• Managing our PX portfolio, including visits to PX properties
• Manage monthly competitor reports
• Maintain the high standards of the sales areas and completed plots including external and internal monitoring, reporting, snagging and instructing.

The Ideal Candidate:

• Experience within customer services ‘Face to Face’ – with or without new build experience, Marketing background or Retail background acceptable
• Passionate about delivering exceptional customer service
• Personable, well presented, and composed at all times
• Immaculate communication and presentation skills
• An active team player, encouraging their team and themselves to succeed
• Self-motivated, determined, and efficient
• Ability to adapt to different surroundings on a day to day basis
• A full driving licence
• Able to represent the Gleeson brand to the highest of standards always
• Generous holiday entitlement of 26 days per annum + bank holidays