Senior Extra Care Housing Manager

CIH International Housing Group; Greater London; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days holiday

Flexible holiday scheme

Wellbeing days

Pension up to 12%

Life cover 4x salary

Enhanced parental pay

Private medical insurance options

Dental insurance

Critical illness cover

Gym discounts

24/7 virtual GP

Job summary

Sovereign Network Group's Supported Housing team is recruiting a Supported Housing Manager-Extra Care. Based from offices in Greenham, Basingstoke or Wembley, you will lead a dispersed team delivering housing management services and support to adults, young people and families.

The role involves ensuring contractual compliance, managing lettings and budgets, and working with local authorities and care providers. Travel to Hertford, Oxfordshire, West Berkshire and Dorset may be required.

Qualifications

• Experience leading a team to deliver housing management services.
• Strong stakeholder management with internal and external partners.
• Excellent communication skills with the ability to influence.
• Customer-focused approach delivering high-quality services.
• Experience in housing or partnership working is advantageous.

Responsibilities

• Deliver high-quality, customer-centric housing management services (allocations, income, tenancy management).
• Oversee operational performance across health & safety, compliance, finance, lettings.
• Build and manage relationships with local authorities and external partners.
• Ensure services operate within budgets and contractual requirements; drive improvements and data quality.
• Lead investigations of complaints and safeguarding cases.
• Ensure safe living environments for residents and safety of staff and contractors.

Job description

Sovereign Network Group's Supported Housing team is recruiting a Supported Housing Manager-Extra Care. Based from offices in Greenham, Basingstoke or Wembley, you will lead a dispersed team delivering housing management services and support to adults, young people and families.

The role involves ensuring contractual compliance, managing lettings and budgets, and working with local authorities and care providers. Travel to Hertford, Oxfordshire, West Berkshire and Dorset may be required.