Senior Housing & Property Manager – Extra Care Living

Housing 21; Middle Madeley; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Blue Light Card discount

holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

nine-day fortnight

Job summary

Housing 21 is seeking a Housing Manager to oversee day-to-day housing management services within an Extra Care scheme. You will ensure properties are safe, well-maintained and compliant with regulations, coordinating repairs and contractor relationships while delivering strong tenancy support and customer service.

You will welcome residents, encourage engagement in activities, and contribute to a flexible, values-driven workplace with a nine-day fortnight and ongoing development opportunities.

Qualifications

• Proven housing management experience.
• Strong understanding of health & safety and RoSH Regulations.
• Experience of managing and scheduling property maintenance.
• Excellent organisational skills, including tenancy management.
• Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4 or willing to work towards if not held

Responsibilities

• Manage day-to-day housing management services within an Extra Care scheme.
• Ensure properties are safe, well-maintained and compliant with regulations.
• Schedule repairs and manage contractor relationships.
• Provide excellent customer service and address residents' concerns.
• Welcome new residents and encourage engagement with activities and events

Skills

Housing management

Health & safety

Tenancy management

Customer service

Education

CIH Level 4

Senior Housing & Property Management Apprenticeship

Job description

Housing 21 is seeking a Housing Manager to oversee day-to-day housing management services within an Extra Care scheme. You will ensure properties are safe, well-maintained and compliant with regulations, coordinating repairs and contractor relationships while delivering strong tenancy support and customer service.

You will welcome residents, encourage engagement in activities, and contribute to a flexible, values-driven workplace with a nine-day fortnight and ongoing development opportunities.