Senior Documentation Engineer | AI-Powered Tech Writer

Backbase; Wales; On-site; GBP 60,000 - 90,000; Full time

Job summary

Backbase is seeking a Senior Documentation Engineer to own the documentation system and set strategic direction for developer and partner documentation. You will manage information architecture, ensure high quality content, and drive AI-assisted workflows across the value stream.

You will collaborate with R&D product managers and developers to translate technical knowledge into clear instructions, enforce style guidelines, and maintain an efficient, scalable docs system within Backbase's

Qualifications

• Experience as a documentation specialist or technical writer in software development.
• Ability to define information architecture and content strategy for developer docs.
• Familiarity with docs-as-code workflows and version control is essential.

Responsibilities

• Own the documentation system and technical writing quality for the value stream.
• Lead information architecture and templates to ensure consistent content flow.
• Collaborate with R&D and product teams to capture accurate technical details.
• Drive AI-assisted workflows and enforce writing style guidelines.

Skills

Documentation system

AI workflows

Information architecture

Quality standards

Stakeholder management

Content strategy

Writing/editing

Education

Bachelor’s/Master’s degree in software engineering or related field

Tools

Docs-as-code

Git

AI tooling

Job description

Backbase is seeking a Senior Documentation Engineer to own the documentation system and set strategic direction for developer and partner documentation. You will manage information architecture, ensure high quality content, and drive AI-assisted workflows across the value stream.

You will collaborate with R&D product managers and developers to translate technical knowledge into clear instructions, enforce style guidelines, and maintain an efficient, scalable docs system within Backbase's