Senior Director, Client Partnerships & Growth

Newcastle Building Society; Newcastle upon Tyne; Hybrid; GBP 99,000 - 121,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Performance reviews

Colleague mortgage scheme

Electric car salary sacrifice

Life assurance

Access to advisers

Discounts

Flexible working

Job summary

Newcastle Building Society is seeking a Head of Client Partnerships to lead a high-performing team focused on building long-term client relationships and delivering commercial success. You will shape the strategy, engage with senior stakeholders, and coach a diverse team to achieve outstanding client outcomes.

This role offers a visible leadership opportunity within a valued mutual and requires a relationship-focused leader capable of balancing client needs with business priorities.

Qualifications

• Experience of managing strategic client relationships within a financial services or regulated environment.
• Strong commercial awareness with ability to engage confidently with senior stakeholders.
• Empowering leader who develops others and fosters inclusive culture.

Responsibilities

• Lead a high-performing Client Partnerships team to build strong, long-term client relationships.
• Shape the strategic direction of the Client Partnerships function and drive commercial success.
• Coach and develop team members; foster collaboration and inclusive culture.

Skills

Relationship leadership

Strategic stakeholder engagement

People leadership

Client relationship management

Job description

Newcastle Building Society is seeking a Head of Client Partnerships to lead a high-performing team focused on building long-term client relationships and delivering commercial success. You will shape the strategy, engage with senior stakeholders, and coach a diverse team to achieve outstanding client outcomes.

This role offers a visible leadership opportunity within a valued mutual and requires a relationship-focused leader capable of balancing client needs with business priorities.