Head of Client Partnerships - NSSL

Newcastle; New York; Híbrido; GBP 94.000 - 127.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Pension scheme

Private medical insurance

Descripción de la vacante

Newcastle Building Society is seeking a Head of Client Partnerships to lead a high-performing team responsible for building long‑term client relationships. You will work with senior stakeholders across the business to identify opportunities, drive commercial performance and create shared value for clients and the organisation.

You will shape the strategic direction of the Client Partnerships function, coach your team, foster an inclusive culture, and ensure an outstanding client experience in a

Formación

• Experience managing strategic client relationships in financial services or regulated environments.
• Strong commercial awareness with the ability to engage senior stakeholders.
• Proven people leadership and coaching capabilities.

Responsabilidades

• Lead a team responsible for building long-term client partnerships.
• Collaborate with senior stakeholders across the business to drive commercial success.
• Identify opportunities to create shared value for clients and Newcastle Group.

Conocimientos

Relationship management

Strategic partnerships

Stakeholder engagement

Commercial acumen

Leadership

Descripción del empleo

Head of Client Partnerships - NSSLYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Newcastle Building Society Careers## Head of Client Partnerships - NSSLApply: Cobalt Business Park, Newcastle Upon Tyne: Full time: Posted 2 Days Ago: End Date: November 10, 2026 (10 days left to apply): JR1012**Job Posting Title**Head of Client Partnerships - NSSL**Salary Band**Circa £110, 000Grade: BL**Job Description** **About the Role** As Head of Client Partnerships, you will lead a talented team responsible for building strong, long-term relationships with our clients. Working closely with senior stakeholders across the business, you will help clients achieve their goals while identifying opportunities to create shared value and support sustainable growth. You will shape the strategic direction of the Client Partnerships team, ensuring an outstanding client experience and driving commercial success. This is a highly visible leadership role where you'll influence decision-making, foster collaboration, and help strengthen our reputation across the financial services sector. You'll also play a key role in developing and coaching your team, creating an inclusive environment where people can thrive, grow, and deliver great outcomes for clients and colleagues alike. T his is an exciting opportunity to make a significant impact in a growing business, helping shape client strategy, drive commercial performance, and lead a high-performing team. You'll have the chance to influence at a senior level, work with a diverse range of stakeholders, and contribute to the continued success of both our clients and our organisation. **About You** We're looking for a relationship-focused leader who enjoys building trusted partnerships and bringing people together to achieve shared goals. You'll bring experience of managing strategic client relationships within a financial services or regulated environment, along with strong commercial awareness and the ability to engage confidently with senior stakeholders. You'll be skilled at balancing client needs with business priorities, using insight and collaboration to identify opportunities and deliver positive outcomes. You'll be an empowering people leader who supports the development of others, encourages diverse perspectives, and creates a culture of trust, accountability, and continuous improvement. Strong communication skills, sound judgement, and a genuine commitment to delivering excellent client experiences will help you succeed in this role **About Us** The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities. As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you. **What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:** Financial * Corporate bonus scheme (on target 15%, up to a maximum 22.5%)* Pension scheme (up to 9% employer contribution)* Annual performance related pay reviews* Colleague mortgage scheme* Electric car salary sacrifice scheme* Life assurance (4x salary) and income protection* Access to our financial advisers* Access to a range of high street and online discounts Work/Life Balance * A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions* 30 days’ annual leave + bank holidays* The option to buy and sell up to 5 days’ holiday* Hybrid working (typically 3 days’ home based)* Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood Health and Wellbeing * Private medical insurance* Access to a health cash plan through a Medicash scheme* Access to an employee assistance programme* Free onsite gym at our Cobalt head office and access to discounted gym’s* Two paid volunteering days’ each year* Cycle to work scheme Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [e-mail]:Newcastle Strategic Solutions Limited