Senior Digital Analytics Lead - Customer Insights

慨正橡扯; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Colleague discount

Pensions scheme

Life cover

Performance-related bonus (up to 10%)

Annual holiday allowance

Job summary

Argos, a digital-led UK retailer, is seeking a data analytics professional to deliver deep-dive Customer Analytics across the full journey, with a focus on segmentation, Customer Lifetime Value and behavioural analysis to provide a single customer view.

You will partner with the Analytics Manager and cross-functional teams across eCommerce, Digital Product and Marketplace Analytics to translate requirements into measurable data use cases, driving insights and automation.

Qualifications

• Expert level hands-on experience with SQL, Python and Power BI.
• Experience in Customer Analytics and Insight Generation in a Digital Retail environment.
• Ability to translate analytics into clear business direction.
• Experience with Snowflake / AWS or similar cloud data technologies.

Responsibilities

• Perform deep-dive analytics of Argos Digital Channel performance.
• Support Analytics Manager with prioritisation of Data & Analytics Use Cases.
• Collaborate with cross-functional teams to deliver end-to-end customer journey analysis.
• Triage data requests and guide Data & Analytics approaches.
• Influence senior stakeholders with clear data storytelling.

Skills

SQL

Python

Power BI

Tools

Snowflake

AWS

Job description

Argos, a digital-led UK retailer, is seeking a data analytics professional to deliver deep-dive Customer Analytics across the full journey, with a focus on segmentation, Customer Lifetime Value and behavioural analysis to provide a single customer view.

You will partner with the Analytics Manager and cross-functional teams across eCommerce, Digital Product and Marketplace Analytics to translate requirements into measurable data use cases, driving insights and automation.