Senior Dental Practice Manager – Private Practice Growth

Zental; Chipping Barnet; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

DBS covered

Employee Referral Scheme

Modern, high-spec practices and system

Zental Learning Portal

Job summary

Zental, a boutique, private dental group, seeks an Experienced Dental Practice Manager for our NW2 site. This full-time, on-site role oversees a calm, high-performing practice, balancing patient experience, team wellbeing and commercial outcomes. You will lead the multidisciplinary team, manage diary flow, and ensure regulatory readiness.

We value leadership maturity, emotional intelligence and integrity. The role offers progression, DBS covered, and opportunities to grow within a premium

Qualifications

• Experienced Dental Practice Manager with 3+ years in single or multi-site roles.
• Strong KPI, performance management and commercial target knowledge.
• Solid understanding of practice-level financials including revenue drivers, cost control and budgeting.
• Confident leadership style with ability to motivate and develop others.
• Experience handling people matters including performance improvement and absence management.

Responsibilities

• Thrive in a role that supports a calm, high-performing practice balancing patient experience, team wellbeing and commercial outcomes.
• Lead day-to-day practice performance across people, patients and performance.
• Develop and lead the multidisciplinary team with clear expectations and ownership.
• Track core KPIs including utilisation, conversion, revenue and patient experience.
• Partner with Treatment Coordinators and clinicians to optimise the patient journey.
• Oversee diary management to balance productivity with a calm, high-quality experience.
• Maintain regulatory compliance and ongoing CQC readiness.
• Manage costs, stock and budgets in line with targets.
• Own operational processes, spot risks early and drive improvements.
• Resolve patient feedback and complaints with care and pace.
• Support local growth through marketing activity and community engagement.

Skills

KPI management

Performance management

Leadership

People management

Budget oversight

Patient-centric approach

Organised and structured

Problem solving

Education

CMI/ILM or related management qualification

Job description

Zental, a boutique, private dental group, seeks an Experienced Dental Practice Manager for our NW2 site. This full-time, on-site role oversees a calm, high-performing practice, balancing patient experience, team wellbeing and commercial outcomes. You will lead the multidisciplinary team, manage diary flow, and ensure regulatory readiness.

We value leadership maturity, emotional intelligence and integrity. The role offers progression, DBS covered, and opportunities to grow within a premium