Premium Private Dental Practice Manager | Lead & Grow

Zental; Chipping Barnet; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

DBS covered

Employee Referral Scheme with rewards

Modern, high spec practices and系统s

Dedicated Treatment Coordinators for 0

Job summary

Zental, a premium private dental group in Barnet, is seeking an experienced Practice Manager for the Barnet site. The role is on-site, full-time (40 hours), with occasional Saturdays to support a high-performing practice.

You will lead the multidisciplinary team, manage diary flow, ensure regulatory readiness, and drive patient experience, while balancing costs and growth initiatives in a fully digital environment.

Qualifications

• Experienced in Dental Practice Management >5 years in a single or multi-site setting.
• Previous experience in a private dental or private healthcare setting.
• Patient centred mindset with confidence managing concerns and complaints effectively.
• Strong understanding of KPIs, performance management, and commercial targets.
• Strong understanding of practice level financials including revenue drivers, cost control, and budget oversight.
• Confident, credible leadership style with the ability to motivate, challenge and develop others.
• Experience handling people matters including performance improvement, absence management, and team development.
• Organised, structured, and solutions focused, with consistent follow through.

Responsibilities

• Thrive in a role built to support a calm, high performing practice, balancing patient experience, team wellbeing and commercial outcomes.
• Lead day to day practice performance across people, patients & performance
• Lead and develop the multidisciplinary team, setting clear expectations and ownership
• Track and manage core KPIs including utilisation, conversion, revenue and patient experience
• Partner with Treatment Coordinators and clinicians to optimise the patient journey
• Oversee diary management to balance productivity with a calm, high quality experience
• Maintain regulatory compliance and ongoing CQC readiness
• Manage costs, stock and budgets in line with business targets
• Own operational processes, spotting risks early and driving improvements
• Resolve patient feedback and complaints with care, professionalism and pace
• Support local growth through marketing activity and community engagement

Skills

Dental practice management

Leadership

KPIs

Budget oversight

People management

Education

Management qualification

Job description

Zental, a premium private dental group in Barnet, is seeking an experienced Practice Manager for the Barnet site. The role is on-site, full-time (40 hours), with occasional Saturdays to support a high-performing practice.

You will lead the multidisciplinary team, manage diary flow, ensure regulatory readiness, and drive patient experience, while balancing costs and growth initiatives in a fully digital environment.