Senior Data Scientist: AI Analytics for Product Strategy

intercom; Greater London; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

Fin, now part of Salesforce, is building an AI-driven data science and analytics function within the RAD team to drive evidence-based decisions about our products, customers and business. The role partners with product, design and engineering to deliver measurable outcomes through data-driven insights.

You will design and implement data pipelines, craft analytics that power product strategy, and communicate findings across R&D and the wider organisation.

Qualifications

• 5+ years experience working with data to solve problems and drive evidence-based decisions.
• Excellent SQL skills and experience of applying analytical and statistical approaches to problem solving.
• Proven track record of initiating and delivering actionable analysis and insights that drives tangible impact with minimal supervision.
• Excellent communication skills (technical and non-technical) and a focus on driving impact.
• Strong growth mindset and sense of ownership. Innate passion and curiosity.
• Experience with a scientific computing language (such as R or Python)

Responsibilities

• You’ll partner with product teams to help them identify important questions and answer those questions with data
• You’ll work closely with product managers, designers and engineers to develop key product success metrics, to set targets, to measure results and outcomes, and to size opportunities
• You’ll design, build and update end-to-end data pipelines, working closely with stakeholders to drive the collection of new data and the refinement of existing data sources and tables.
• You’ll partner closely with product researchers to build a holistic understanding of our customers, our products and our business.
• You’ll influence our product roadmap and product strategy through experimentation, exploratory analysis and quantitative research
• You’ll build and automate actionable models and dashboards
• You’ll craft data stories and share your findings and recommendations across R&D and the broader company
• You’ll drive and shape core RAD foundations and help us improve how the RAD org operates

Skills

SQL

Data analysis

Communication

Growth mindset

Python/R

Independent work

Tools

Tableau

Superset

Looker

ETL pipelines

Data modeling

Job description

Fin, now part of Salesforce, is building an AI-driven data science and analytics function within the RAD team to drive evidence-based decisions about our products, customers and business. The role partners with product, design and engineering to deliver measurable outcomes through data-driven insights.

You will design and implement data pipelines, craft analytics that power product strategy, and communicate findings across R&D and the wider organisation.