Senior D2C Commercial Strategy Lead

PlayStation; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Discretionary bonus opportunity

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Job summary

Sony Interactive Entertainment is seeking a Senior Commercial Manager to shape, lead, and scale strategic e-commerce initiatives across the global Direct to Consumer business. You will identify and size growth opportunities, turn customer, market, competitive, and trade data into clear commercial choices, and influence product direction.

You will lead initiatives from validation through launch, adoption, optimization, and transfer into sustainable business ownership.

Qualifications

• 8+ years in management or strategy consulting or relevant experience in commercial strategy, e-commerce, digital commerce or product strategy.
• Measurable commercial impact and growth mindset with a track record of owning recommendations and delivering outcomes.
• Advanced hands-on data analytics skills for exploring complex data and building visual stories.
• Strong commercial modeling and business case experience for strategic initiatives.
• Experience with experiment design and measurement frameworks for evaluating strategy or feature impact.
• Leading global cross-functional initiatives focused on people change.
• Experience partnering with Data Science, Analytics, ML, Product and Engineering teams.
• Ability to operate under uncertainty and translate insights into clear recommendations.

Responsibilities

• Drive Direct-to-Consumer strategy initiatives by identifying commercial problems and influencing the roadmap.
• Turn complex data into commercial decisions using BI tools and large data queries.
• Define measurement approaches with Analytics and Data Science to assess performance.
• Shape ML roadmaps by providing commercial context and align with business objectives.
• Lead end-to-end life cycle of commercial strategies from ideation to go-live and handover.
• Influence senior stakeholders with evidence-based narratives and actionable recommendations.
• Lead cross-functional decisions globally and resolve ambiguity efficiently.
• Build scalable commercial capabilities with reusable playbooks and governance.

Skills

Management experience

Strategy consulting

Commercial strategy

E-commerce

Data analytics

Business case modeling

Experiment design

Cross-functional leadership

Executive communication

Decision-making under uncertainty

Tools

BI tools

SQL

Data visualization

Job description

Sony Interactive Entertainment is seeking a Senior Commercial Manager to shape, lead, and scale strategic e-commerce initiatives across the global Direct to Consumer business. You will identify and size growth opportunities, turn customer, market, competitive, and trade data into clear commercial choices, and influence product direction.

You will lead initiatives from validation through launch, adoption, optimization, and transfer into sustainable business ownership.