Senior CRM & Growth Product Lead

Lendable; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Hybrid roles

Health coverage

Retirement plan

Office meals

Job summary

Lendable in London is hiring a Senior Product Manager for CRM & Growth to own customer lifecycle products from onboarding to reactivation. You’ll partner with Engineering, Design, Marketing, Risk and Compliance to drive engagement, retention and revenue while balancing deliverability and cost.

You'll lead an experimentation program, define key metrics, and shape both product and technical decisions. The role combines product leadership with hands-on data and platform integrations in a

Qualifications

• 5+ years in product management with consumer CRM at scale.
• Proven ability to own product and technical delivery end-to-end.
• Strong prioritisation to rank opportunities by impact, effort and risk.
• Track record of measurable engagement, retention or revenue outcomes.
• Strong SQL and analytics; experienced with A/B testing.
• Ability to work with engineers on messaging infrastructure and integrations.

Responsibilities

• Own roadmap and outcomes for CRM and lifecycle product.
• Prioritise opportunities across CRM, growth, deliverability and platform work.
• Take products from definition to launch and iteration with Engineering.
• Define metrics and ensure end-to-end measurable performance.
• Run experiments with hypotheses, A/B tests, and data measurement.
• Treat email deliverability as a product concern with infra collaboration.
• Shape requirements with cross-functional teams to meet regulatory standards.
• Maintain high-quality content and thorough pre/post launch checks.

Skills

CRM product mgmt

Lifecycle engagement

Prioritisation

Measurable outcomes

SQL analytics

Engineering collaboration

Job description

Lendable in London is hiring a Senior Product Manager for CRM & Growth to own customer lifecycle products from onboarding to reactivation. You’ll partner with Engineering, Design, Marketing, Risk and Compliance to drive engagement, retention and revenue while balancing deliverability and cost.

You'll lead an experimentation program, define key metrics, and shape both product and technical decisions. The role combines product leadership with hands-on data and platform integrations in a