Senior Contract Support Administrator

CBW Staffing Solutions Ltd; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

CBW Staffing Solutions Ltd is seeking a Senior Contract Support Administrator for a permanent, office-based role in London. The position requires CAFM proficiency, finance experience, and strong organisational skills to support the Contract Manager across PPMs, invoicing, and reports.

You will liaise with engineers and sub-contractors, raise purchase orders, manage WIP, and ensure compliance with contract SLAs. Hours are 8:00–17:00, Monday to Friday, on-site in City of London.

Qualifications

• CAFM proficient
• Finance experience
• Efficient in Word, Excel and Outlook
• Have good people skills and be able to manage engineers
• Experience within FM

Responsibilities

• Manage WIP and Budget Reports
• Raise Purchase Orders
• Coordinate, administrate and manage reactive and PPM works in line with contract and company performance measures
• Adept in PPM related items ensuring assets, schedule, scope of works, inclusions/exclusions are undertaken via CAFM
• Experience of managing P&L on large commercial contracts
• Provide dedicated support to the Contract Manager for all contracts, communicating frequent and detailed feedback on works progress or queries
• Demonstrate high standards of due diligence auditing core reports to ensure invoicing is fluid
• Be the focal point for ensuring PPMs are raised with monthly hours tracked and closed
• Raise all quotes as per costing sheet
• Track reactive and additional works including invoicing timelines

Skills

People skills

People management

Pressure handling

Tools

CAFM software

Microsoft Word

Microsoft Excel

Outlook

Job description

Senior Contract Support Administrator -Bank- London- FM Service Provider - Up to £45,000 per annum- Full Time Office Based

Are you an experienced Contract Support?

Are you looking for a new challenge within the FM sector?

If so please read on...

CBW are currently recruiting for a Lead Contract Support to be based on a unique site located in the City of London. It's an excellent opportunity to work for a building services company on a permanent basis.

Details/Hours of Work:

• Contract type - Permanent
• 8:00am to 17:00pm
• Monday to Friday

Key duties & Responsibilities

• At least 3 years proven experience of working within a challenging Service & Maintenance related environment.
• Experience in using and understanding a CAFM system.
• WIP and Budget Reports
• Raising Purchase Orders
• Ability to Coordinate, administrate and manage reactive and PPM works in line with strict Contract and Company performance measures.
• Adept in PPM related items ensuring Assets, Schedule, Scope of Works, Inclusions/Exclusion items are undertaken via our CAFM system.
• Experience of managing P&L on large commercial contracts.
• Provide dedicated support to the Contract Manager for all contracts, communicating frequent and detailed feedback on works progress or queries.
• Ability to work under pressure to achieve required Client + Contract Service Level.
• To demonstrate excellent standards of due diligence when auditing all core company and client reports, to ensure that we remain compliant, and works can be invoiced in a fluid manner.
• Adaptable to a variety of works and contract demands.
• Have a logical and organised method to the 100% completion of all works.
• Able to prioritise and multitask to a high level, whilst achieving strict deadlines.
• Able to liaise with Engineer’s and Sub Contractors and ensure standards of works are maintained and communication of progress and issues are escalated.
• IT literate in all Microsoft packages especially Word and Excel - in order to produce detailed Excel and Word reports.
• Ability to work overtime if and when required.
• Custodian of ensuring invoicing of all works are completed within timeframes and fully transparent.
• Be the focal point for ensuring PPM’s are raised with monthly hours tracked and closed with applicable updates checked with the Contract Manager.
• Raise all quotes, as per costing sheet from Contract Manager.
• Be responsible for tracking all reactive and additional works including

Requirements

• CAFM proficient
• Finance experience
• Efficient in Microsoft Word, Excel and Outlook
• Have good people skills and be able to manage engineers
• Experience within FM