Senior Contract Support Administrator

CBW Staffing Solutions Ltd; Greater London; On-site; GBP 36,000 - 44,000; Full time

Job summary

CBW Staffing Solutions Ltd is seeking a Senior Contract Support Administrator for a permanent, full-time role based at a landmark building near London Bridge. Working hours are 8:00–17:00, Monday to Friday, office-based, with an annual salary up to £40,000.

You will provide dedicated support to the Contract Manager, manage CAFM-driven PPM/reactive works, raise purchase orders, and ensure SLAs and KPIs are met while maintaining strict financial controls and accurate reporting.

Qualifications

• Minimum 3 years experience in a service & maintenance environment.
• Experience using CAFM systems and managing PPMs.
• Ability to raise and track purchase orders and manage invoicing.
• Knowledge of SLAs, KPIs, and contract reporting.
• Strong IT skills with MS Word/Excel; able to produce detailed reports.

Responsibilities

• Coordinate reactive and PPM works per contract.
• Raise Purchase Orders and track costs.
• Provide dedicated support to Contract Manager; report progress.
• Maintain compliance and audit trails for invoicing and reporting.
• Liaise with engineers and subcontractors; monitor progress and issues.

Skills

CAFM system

Budget reporting

SLA/KPI management

Contract administration

Vendor coordination

Microsoft Word

Microsoft Excel

Outlook

Tools

CAFM software

MS Word

MS Excel

Outlook

Job description

Senior Contract Support Administrator -London Bridge- FM Service Provider - Up to £40,000 per annum

Are you an experienced Senior Contract Support?

Are you looking for a new challenge within the FM sector?

If so please read on...

CBW are currently recruiting for a Lead Contract Support to be based on a unique Building located in the City of London. It's an excellent opportunity to work for a prestigious building services company on a permanent basis.

Details/Hours of Work:

• Contract type - Permanent
• 8:00am to 17:00pm
• Monday to Friday
• Full Time Office Based

Key duties & Responsibilities

• At least 3 years proven experience of working within a challenging Service & Maintenance related environment.
• Experience in using and understanding a CAFM system.
• WIP and Budget Reports
• SLA's and KPIs
• Raising Purchase Orders
• Ability to Coordinate, administrate and manage reactive and PPM works in line with strict Contract and Company performance measures.
• Adept in PPM related items ensuring Assets, Schedule, Scope of Works, Inclusions/Exclusion items are undertaken via our CAFM system.
• Experience of managing P&L on large commercial contracts.
• Provide dedicated support to the Contract Manager for all contracts, communicating frequent and detailed feedback on works progress or queries.
• Ability to work under pressure to achieve required Client + Contract Service Level.
• To demonstrate excellent standards of due diligence when auditing all core company and client reports, to ensure that we remain compliant, and works can be invoiced in a fluid manner.
• Adaptable to a variety of works and contract demands.
• Have a logical and organised method to the 100% completion of all works.
• Able to prioritise and multitask to a high level, whilst achieving strict deadlines.
• Able to liaise with Engineer’s and Sub Contractors and ensure standards of works are maintained and communication of progress and issues are escalated.
• IT literate in all Microsoft packages especially Word and Excel - in order to produce detailed Excel and Word reports.
• Ability to work overtime if and when required.
• Custodian of ensuring invoicing of all works are completed within timeframes and fully transparent.
• Be the focal point for ensuring PPM’s are raised with monthly hours tracked and closed with applicable updates checked with the Contract Manager.
• Raise all quotes, as per costing sheet from Contract Manager.
• Be responsible for tracking all reactive and additional works including Requirements
• CAFM proficient
• Finance experience
• Efficient in Microsoft Word, Excel and Outlook
• Have good people skills and be able to manage engineers
• Experience within FM